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I need people to help in my mini campaign here. I'm a 6ft 5in bloke who suffers everytime I board a flight. The problem....no leg room!
On my way to Turkey this year I was in absolute agony as my knees were almost pushing through the other side of the seat in front of me.
The cabin crew could see my discomfort and she said she would arrange an extra leg room seat for me on return. By the time we landed my knees were so done in that it took two days to recover.
Had a lovely holiday and on return as I checked in I informed the lady at the desk what the cabin crew had said.
She replied, " If you want extra leg room you must pay £25."
My response was that they would give someone that seat anyway so why couldn't I have one of them.
She wouldn't budge and after getting the rep to intervene they kindly reduced it to £20. I told them whenI get DVT Thomas Cook would be the first to hear about it.
No joy, basically I had to spend some of the money I'd kept for food and drinks in the airport. What really riled me most though was the fact that the five other passengers inthe extra legroom got their seats free as they didn't ask for them.
I believe that Tomas Cook and allthe other big firms are trying to squeeze every last penny out of people who already spend thousands on their holidays.
Is this a case of heightism? probably not but I would like to hear of similar experiences so I can lobby the tour operators on the fact that seats should be allocated on need.
This may sound trivial but why should your holiday be spoilt by such greed. If you are over 6 ft you will know what I'm on about.
I hate to sound harsh, but of course they are trying to extract as much money as possible.
Ive been in the Travel business 27yrs, and airlines are the most unhelpful in the whole industry, they are mostly deplorable.
Having said that, they arent to know who is over 6' tall, and therefore most deserving of extra legroom, and assuming you checked in after the people allocated those seats, should they then mess about moving them ?
I'm 6'4" and have the same problems. I'm cheerfully happy to pay any reasonable amount extra, for my partner and I to have additional legroom seats, but my biggest gripe is that often they won't let me book these seats in advance, and I have to have a fight with them at the airport, both going out AND coming back.
I assume you didnt wake up one day and where 6'5"?, but was actually 6'5" when you booked the holiday and flight?. You always have the option of paying extra for extra leg room seats, dont agree you should be getting them for free.
I assume you didnt wake up one day and where 6'5"?, but was actually 6'5" when you booked the holiday and flight?. You always have the option of paying extra for extra leg room seats, dont agree you should be getting them for free.
Actually you DON'T always have the option... hence my comments above.
I beg to differ. You ALWAYS have the option of buying an extra leg room seat. If you dont do this at the time of purchasing the flight, then you do it when you get to the airport and run the risk of them all being sold.
Dont want to sound unsympathetic but ive been on many a flight and have always exercised this option.
We booked flights to Egypt for October this year. Booked them ages ago (at least 6 months prior to travel).
(Thomson, btw, booked online)
Were told to phone up to pay for additional legroom seats.
Initially when phoning were told it was "too soon" for that flight. Now being told "can't book them".
Luckily it will only be a short flight.
When I can, I travel with Virgin and fly Premium economy - so happy to pay practically 2x the price in order to get better seats - so I would bite someone's arm off for £25...
Airlines often won't allow you to prebook some of their extra legroom seats - partly because they have to sus you out when you get there.
The emergency exit rows are normally only allowed to be given to people who would be physically able to open the emergency door, for instance.
Whether that's standard policy for all airlines, I've no idea... but its another reason I've been given in the past. At check-in they can assess you and decide whether or not you are 'suitable'.
You are an unsympathetic lot. Yes I could pay for extra leg room like jam pot does but why should you have to pay to not feel crippled with pain.
Also some of these seat are not pre-bookable And someone is going to get these seats free. Thats my point why should I pay when others will get them free.
In my experience easy jet are best because as long as you get there early enough you can sit where the hell you like without additional charges.
Come on tall people of the world unite! We pay extras all of our lives with clothing, king size beds etc but to having to pay for summit that others get free sticks in my throat.
Simple rule of thumb. If you want a particular 'service' and the particular company you are going to give your money to dosent provide it/doesnt make it available, use another company. Jobs a good-un, no hurt knees.
Sorry, to add to Zak3737's comment I was the very first person in the queue at check in we got a taxi to the airport to beat the coaches and ensure that the cabin crews promise was honoured. Had I of been last i wouldn't have expected any other as they probably would've been allocated.
Nellio my hubby is in agreement with you, he is 6"2 and has the same problem, we went to spain for the weekend, was a last minute booking so was told there were no extra leg room facilities left, fair enough no problem, we expected that with it being a late booking, however on the return, we asked the check in girl at the spanish airport, she told us it was a full flight (we were 2nd in the queue to book in, the desk hadnt opened when we got there.) When we boarded the plane we noticed it was not a a full flight at all, far from it, and the 4 rows of seats in front of us were empty, all of which were extra leg room seats, when we asked the stewardess if we could move, he said yes if we paid the £25, even though nobody was sat in the whole of the empty 4 rows!!!! hence plane took off with nobody sat there, therefore flight company didnt get any more money from us good job it was only 2hour flight for hubby though
I'm 6ft 5 as well, but can't comment on plane seats as I have never been on a plane. There are plenty of other things we seem to be penalised height wise for though.
My husband is 6 2 - try it on a long haul where they want an extra £125 per person - for a family of 4 works out at £1000 return - he is in agony on these flights, but we have been on flights where these seats have beeen empty also and we simply cannot aford the extra £1K
Airlines often won't allow you to prebook some of their extra legroom seats - partly because they have to sus you out when you get there.
The emergency exit rows are normally only allowed to be given to people who would be physically able to open the emergency door, for instance.
Whether that's standard policy for all airlines, I've no idea... but its another reason I've been given in the past. At check-in they can assess you and decide whether or not you are 'suitable'.
No , it's not standard policy - it's much, much stronger than that - it's the law via CAA regulation.
Only able-bodied pax can be seated in emergency exit rows and that has to be assessed at check-in.
Even if you manage to swing it at on-line or airport check-in, the cabin crew have an absolute right to require you to move if they have issues about you being able-bodied
No , it's not standard policy - it's much, much stronger than that - it's the law via CAA regulation.
Only able-bodied pax can be seated in emergency exit rows and that has to be assessed at check-in.
Even if you manage to swing it at on-line or airport check-in, the cabin crew have an absolute right to require you to move if they have issues about you being able-bodied
Yeah, I thought that was probably the case. But it is another reason why airlines can't/won't sell 'extra legroom seats' prior to arrival at the checkin desk - and often, by the time you reach checkin, it is already too late and someone has already snaffled them.
Don't get me wrong, unlike the OP I would cheerfully pay extra for the seats, but am unhappy that I often don't get chance to.
There's also a difference between being "a bit tall" and being extremely so. We are getting taller (as a race) these days, and at 6'4" I'm perhaps no longer 'unusually tall'.
Height, however, should be considered amongst the various 'disabilities', especially when it means that tall people are crammed into places in a way in which it would be illegal to treat cattle.
There's been a huge push to stop discrimination against people with disabilities, with 'chair access and other rules becoming law... yet the law doesn't seek to cater for people who have a bodyshape which requires special consideration and that, IMHO, is wrong.
Only able-bodied pax can be seated in emergency exit rows and that has to be assessed at check-in.
I'd say it's even stricter - those seated in the emergency exit rows on many aircraft types need to be fit enough and capable of opening the exit doors in an emergency.
Whilst we're on the subject of special requirements, I would pay extra to fly on airlines that don't take the screaming infants and their moronic parents who seem to infest every flight I take.
Don't get me started on that... booked Premium Economy with Virgin to Dubai earlier this year, and had the pleasure of sitting right behind a lone female traveller with a very very young baby, who cried and cried and CRIED. His mum ignored him and was perfectly able to sleep whilst he gave it at full volume, whilst those around us were practically ready to throttle the pair of them. I had to wake her up in the end, and he was quiet within seconds of having some attention and food.
I would pay extra to fly on airlines that don't take the screaming infants and their moronic parents who seem to infest every flight I take.
You can pay extra for the privilege. In fact, you can have a whole plane to yourself. A return flight from Heathrow to Barcelona would cost a mere US$20,800...
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
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Travellers over 6Ft tall please read!
. The problem....no leg room!
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Re: Travellers over 6Ft tall please read!
Originally Posted by Planner
