recieved data after access request, calculated amount of unfair bank charges (it's only £350, but i'd sue them for a quid), sent off request for payment.
recieved letter stating:
"we believe the charges are fair, transparent and lawful." a-ha. a-ha.
and:
"...the bank...became involved in legal proceedings with the OFT...we have asked the FSA to suspend the normal timetable for dealing with bank charges complaints..."
so, should i wait until the test case is resolved, or send a letter before actiondemending my money back?
thanks in advance
andy
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