Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. #1
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    robbednomore Novitiate

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    Default No offer, just flat refusal - Please help

    Hi all,

    I have been following the steps and the last letter I sent was the lbaicon (no repsonse from the prelim). I have recieved a letter today stating that....


    "The OFT has commented that they consider the level of late payment fees to be be unfair, however they were actually referring to late payment fees for credit cards......... Discussions are ongoing between the banks and the OFT regarding current account and once the outcome is known, A & L will review it's position as appropriate........ As well as making our customers aware of our fees when opening accounts, we also continue to do so through our website, our branches, by telephone and on the bank statements. In view of this, I do not feel that you have been unfairly charged and regret that I cannot agree to refund your charges......"

    Do I still file a court claim? The bank actually charged me over 600 in two weeks as I have £2 short for an initial DD. I was on holidayicon at the time so had no idea. If the fees aren't reduced then there should at least be a cap on how many times they can charge you.

    Please help....

    Thank you for your time....

    Similar Threads:

  2. #2
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Hi robbednomore,

    This is a standard letter you have received from alliance & leicester.

    I would say almost everyone on this forum has received this response.

    It is intended to fob you off.

    If you now intend to make a claim, you need to read as much as you can beforehand on this forum. It will make you feel much more confident.

    There are lots of useful threads, advising when and how to claim.

    and there are numerous templates in the Library to assist you.

    you can claim on line using mcol
    or you can begin your claim with your local court.

    There are lots of friendly helpful members on this forum who will guide you every step of the way, should you now wish to make a claim.

    I wish you good luck

    alice x


  3. #3
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    hi again robbednomore

    forgot to mention that

    you can go down the court claiming route
    or
    you can contact the Financial Ombudsmanicon.

    (I have been advised of late - you can do both !)

    again
    you will find all the details on this site/forum.

    bon chance

    alice x


  4. #4
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    robbednomore Novitiate

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    Default Re: No offer, just flat refusal - Please help

    Thank you Alice. I will definately be filing a court claim! I just wanted to check that this was a standard response from A&L....


  5. #5
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    hi robbednomore -

    its definitely a standard response
    Like everyone else on here - I have had about 3 of those to date.

    if you need any help....

    just ask - we're all here to help.

    alice x


  6. #6
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    Jess68 Novitiate Jess68's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Hi robbed good luck with the court claim, just give a shout if you need help with anything

    ************************* **************
    Feels like a lost little girl x

  7. #7
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    squarebob Novitiate squarebob's Avatar

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    Default Re: No offer, just flat refusal - Please help

    I had to come ashore as the sea was getting a bit blustery,I hope that Jenny has stayed ashore and not had a wasted journey to come and see me.

    Just to let you know ladies that the old 'Sea Dog' will be off the air tonite as he will be getting pampered and preened by 4 ladies from the WI.

    I hope the parting will not cause too much hartache among my fans and also I hope that Jan(sus) having read her message, has forgiven the old fox for his errors.

    Normal Service Will/May be resumed tomorrow.

    Night Night Everyone xxxxx


  8. #8
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    Jess68 Novitiate Jess68's Avatar

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    Default Re: No offer, just flat refusal - Please help

    lol take care of u squarebob

    ************************* **************
    Feels like a lost little girl x

  9. #9
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    jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Normal Service Will/May be resumed tomorrow.

    Night Night Everyone xxxxx [/quote]


    Enjoy your pampering - is that what they call it now

    I think we will just about manage for one night without you


    And welcome to the person whos thread we have hijacked

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  10. #10
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    do you think spong-bob is going to a 'message parlour' tonight ?


  11. #11
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    jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus Highly informative jansus's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Quote Originally Posted by alice-rose View Post
    do you think spong-bob is going to a 'message parlour' tonight ?
    Well I wouldnt be suprised.

    Must be something quite special if the so called WI keep him away from us lovely ladies

    Wonder what WI stands for ???

    jan

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  12. #12
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    j.barton1 Novitiate j.barton1's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Awww, my old peg-legless is off air..(ty for the nudge alice)...we can talk about him while he is not here.LOL
    Jennyxx


  13. #13
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    Quote Originally Posted by squarebob View Post
    I had to come ashore as the sea was getting a bit blustery,I hope that Jenny has stayed ashore and not had a wasted journey to come and see me.

    Just to let you know ladies that the old 'Sea Dog' will be off the air tonite as he will be getting pampered and preened by 4 ladies from the WI.

    I hope the parting will not cause too much hartache among my fans and also I hope that Jan(sus) having read her message, has forgiven the old fox for his errors.

    Normal Service Will/May be resumed tomorrow.

    Night Night Everyone xxxxx


    Hmmmmmmmm

    Well I must say I am a little Confused.

    Thats 3 aliases this young chappie is going under:-

    a Sly Old Fox
    a Salty Sea dog
    or plain old SquareBob
    actually - he did refer to himself as Jack Nicholson the other night.

    thats it - thats the clue.......

    4 different W.I. Women.....

    one for each persona

    will be interesting to hear his
    old shanty tales when he next comes on line.

    thats if he doesn't get washed out to sea with all four women.

    alice x


  14. #14

  15. #15
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    vincymum Novitiate

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    Default Re: No offer, just flat refusal - Please help

    Womens Institute, or West Indies?????
    Personally I think it could be the latter.

    Seems like std letter from A&L. Can't imagine they have time do send out anything else. (LOL) but you never know' which is why it is important to post any questions onto the forum.

    The OFT are still looking into the level of charges regarding bank accounts, and have yet to report. Why are you concerned that they disagree with your view? If they agreed, then it would open up a hornets nest wouldn't it.

    Lets see how feisty they sound once you issue a court claim, if that is the way you have decided to go.


  16. #16
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    alice-rose Novitiate alice-rose's Avatar

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    Default Re: No offer, just flat refusal - Please help

    VINCEYSMUM

    HA ha ha ha ha
    had a good laugh at the West Indies..... !

    lets see what he has to say
    when he shows his square-face !


  17. #17
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    lesh45 Novitiate

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    Default Re: No offer, just flat refusal - Please help

    hello.. i have just won my case against the A&L and i would say go to the next step and file at court. do NOT back down you will win. and it wont go in the court anyway as with my case they paid up 2 days before the court date.. that letter you recieved is standard and i also had exaclly the same you will get letters from A&L solicitors saying they will defend. and send you letters saying the defence. just stick to your guns and dont back down. we are all here to help you and dont be affraid to ask.ok..
    i am going for my second claim against A&L...

    good luck..


  18. #18
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    Default Re: No offer, just flat refusal - Please help

    WI........Wraggies Insiders.........SB's getting a massage from wraggies insiders


  19. #19
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    hannahbarrett Novitiate

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    Default Re: No offer, just flat refusal - Please help

    Hi there Rob & all... I have followed to steps & sent the letter off to claim back £400 worth of claims i also recieved this letter back (i presume it is a standard letter to for people off) Iv read up on the first step but as im looking on the site i cant seem to find any letters to help me out for the next step.

    Help would be much appreciated.

    Thanks Hannah


  20. #20
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    Default Re: No offer, just flat refusal - Please help

    Quote Originally Posted by hannahbarrett View Post
    Hi there Rob & all... I have followed to steps & sent the letter off to claim back £400 worth of claims i also recieved this letter back (i presume it is a standard letter to for people off) Iv read up on the first step but as im looking on the site i cant seem to find any letters to help me out for the next step.

    Help would be much appreciated.

    Thanks Hannah
    Hi Hannah Barrett

    welcome to the CAGicon.

    everyone here is very friendly and helpful.

    to get the most help from us all it is essential that you start your own thread. otherwise your request for information on someone else's thread will not be seen - it will just get hidden away.

    Very easy to start your own thread.
    just use your chosen name i.e. name v Alliance & Leicester

    NOT your own name for security reasons, as the Banks and solicitors actually look in on these forums

    So the minute you start your own thread,
    and start asking questions we will all come to your aid.

    Good luck with your claim

    alice x



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