Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Please help - list of common failures

    Hi all,

    We all know that all companies cock up - some more than most.

    I am trying to collate the most common cockups.

    Please add to this sticky, preferably in a one line statement, the cockups that you have experienced over the years.

    e.g.

    DVLA ignored SORN declaration and I was fined.
    Company XXX refused to refund me when good were faulty from outset.

    etc....

    All will become apparent soon....

    Thank you.

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  2. #2
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    Default Re: Please help - list of common failures

    Had a flexible ticket from British Airways to get from Heathrow to Aberdeen. Turned up to catch the last flighticon home and it was cancelled due to "adverse weather" - left stranded at Heathrow overnight and BA refused to compensate (per EU rules) as adverse weather is outwith their control. Adverse weather was a little wind and rain with a British Midland flight leaving without incident 30 mins after the scheduled BA departure.


    All comments are my personal views - if in doubt then seek professional advice. If you think i've helped then please tip my scales.

  3. #3
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    Default Re: Please help - list of common failures

    Sky didn't activate my cancellation e-mail, tried to charge me for an extra month + some PPV I had NEVER used, and DCAs have been pursuing me since for a debt I do not owe and never have.


  4. #4
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    Default Re: Please help - list of common failures

    the old classic, you have been overpaidicon tax credits and you know owe us.....


  5. #5
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    Default Re: Please help - list of common failures

    - Argos rejecting a legit refund request under DSR due to "company 30 day money back guarantee exclusion"
    - Argos requesting an automatic replacement to an accidentally damaged item, the repair company then sending it back to Germany so the original is not available for the customer to examine.
    - Landlords failing to take inventorys then trying to claim for missing items etc

    I am happy to offer helpful advise in many consumer problems based on my retail experience. I do not represent any company, and any advise I do offer is my opinion and how I understand the law. I have no authority to create any terms for any company I do work for and will just nudge you in the right direction without breeching their trust.

  6. #6
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    Default Re: Please help - list of common failures

    Bought a people carrier, which was unroadworthy and dangerous. The company told me that I had checked the vehicle and thus were not responsible.

    Shoe shop claiming that daughter has 'misfit feet'.

    Dangerous and ill fitted bathroom, claimed qualified plumber felt he did a good job.

    Changing of gas meter, transco has no records and ripped off for thousands of units.

    Mattress causing injury to my son and company insisting on medical evidence.

    Solicitiors in many aspects:

    People carrier, no support from legal services, yet won case successfully on my own.

    Mattress, solicitor not helpful and rejected idea.

    Education , HSE and assault, most abysmal. Sound like opposing party, no support, but hinderance. Won cases sucessfully on my own.

    debt collectionicon agencies harrassment and policy holders agreeance.

    Regards


  7. #7
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    Default Re: Please help - list of common failures

    Eastate Agent (must make up new name for them) saying i dont need to see the HIP REPORT


  8. #8
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    Default Re: Please help - list of common failures

    Oh a classic, was in a restaurant and both me and my Brother ordered lamb, was told they had run out, only to see 4 people served 10 minutes later. The ressie and the the group of 4 did not enjoy there evening.


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    Default Re: Please help - list of common failures

    NPower repeatedly ignored our attempts to change the name on the bill and sent the bailiffsicon in to collect our (or anybody's!) stuff...


  10. #10
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    Default Re: Please help - list of common failures

    optima legal commiting gross misconduct. Negligence to third parties there by gaining a judgement via contempt


  11. #11
    dax dax is offline
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    Default Re: Please help - list of common failures

    Police and the LSC, ignoring fraud reported..



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE