Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    dave Informative dave Informative dave's Avatar

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    Default Please help - list of common failures

    Hi all,

    We all know that all companies cock up - some more than most.

    I am trying to collate the most common cockups.

    Please add to this sticky, preferably in a one line statement, the cockups that you have experienced over the years.

    e.g.

    DVLA ignored SORN declaration and I was fined.
    Company XXX refused to refund me when good were faulty from outset.

    etc....

    All will become apparent soon....

    Thank you.

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  2. #2
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    Rob S Informative Rob S Informative Rob S Informative

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    Default Re: Please help - list of common failures

    Insurance company took down wrong details over the phone when policy was taken out.


  3. #3
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    inkerdink Novitiate

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    Default Re: Please help - list of common failures

    Company Kent Car Finance refused to refund me when goods faulty from the onset.

    Shorncliffe Auto's 'repaired' the vehicle, claiming there was nothing I could do, ignoring oil leak and previous unspecified collisiltion.

    Had cavalier set on light and crime ignored as the vehicle was not insured, due to sale.

    Had Nova's rear screen smashed and was sent a victim support leaflet for counselling.


  4. #4
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    Us versus Debt Novitiate Us versus Debt's Avatar

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    Default Re: Please help - list of common failures

    DLC sent a letter stating car finance was repossession by mistake and are now "urgently recalling the letter dated xx/xx/xx due to an adminicon error"
    by the way I said no

    Direct Auto Finance & DLC dispute ongoing.
    Offer with confidentually agreement from DLC / DAF DECLINED

    Please PM me if you have any cheap rate or 0800 number for DCA's to add to my list and also to my website

  5. #5
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    inkerdink Novitiate

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    Default Re: Please help - list of common failures

    Good for you. I would have done the same It's documented evidence of incompetence and far more.

    Regards

    Tanya


  6. #6
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    mease Novitiate

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    Default Re: Please help - list of common failures

    Car Craft set up finance on wrong bank accuont set it up on my identification account not the one I wanted the fund to come out of! Got over £300 of charges from finance company and £500 on bank charges!!

    Car Craft AGAIN told me warrenty was fully comprehensive (just forgot to say it was only up to £300 and not on wear and tear or a car of age) THIS WILL NOT BE FULLY COMPREHENSIVE THEN!!!!

    Car Craft put a car up for sale on website when they didnt't stock the car and promise you the one there showing you is the same one even though its a higher price!!


  7. #7
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    BeauBrummie Informative BeauBrummie Informative BeauBrummie Informative

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    Default Re: Please help - list of common failures

    Just yesterday!! my car failed its MOT, Kwik Fit said Catalytic Con was gone, for price of £249.99. Got second opinion from another garage only thing that was wrong was "Lamda Sensor" for about £40. Come on Kwik Fit!!

    Beau

    Charges succsessfully claimed back from:
    First Direct
    Nat West
    Barclaycard
    Alliance+Leic


    Mint CCA sent as yet no reply
    Nat West M/C CCA sent as yet no reply
    Barclaycard CCA sent as yet no reply
    Egg DCA Court Claim issued then discontinued ***(WON)****




    Please note: I am not a lawyer and as such any advice I give is purely from a laymans point of view;-)

  8. #8
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    inkerdink Novitiate

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    Default Re: Please help - list of common failures

    Son purchased contract mobile phoneicon and returned it within the 14 day 'cooling off' period. He was told that he could not as phone was without box. He was then advised that he could return it by paying a £ 5.00 charge. Tried to return phone again and was advised that he had damaged it. Then sent undamaged phone to headquarters requesting cancellation of contract. This was being considered. Today, the phone was returned claiming that it has been sent outside the permitted period.

    The phone was sent recorded delivery within the correct period, however did not sign for the receipt of the phone.

    Regards


  9. #9
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    Default Re: Please help - list of common failures

    Finance company financed wrong vehicle.

    Got2 of the numbers the wrong way in reg and financed a different car. It was only 3 years later when they turned up on the doorstep and asked why we were trying to have car written off when it looks ok.


  10. #10
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    Default Re: Please help - list of common failures

    Mercedes-Benz "fried" my electrics and tried to charge me £6,800 for the repair



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE