Thread: Early stages concerns

I have written to Natwest requesting details of charges applied to my account over the last six years quoting the DPA etc, I await their reply.

However, I have a number of concerns.

My overdraft limit is £2000 and I am generally using the full overdraft, as my income has lowered rapidly in recent years due to a switch to disability benefits. Natwest have charged me almost every month, and this has contributed to my credit history taking a bashing. If Natwest closed my current account, I would have great difficulty obtaining another current account. I am unsure of how to proceed. I can't open a "parachute" account because banks won't offer me a current account with debit card due to my credit rating. I really need my switch card as I rely on internet shopping etc due to my disability, so what do I do?

I am also concerned that the bank could just close my account and demand my overdraft back, filing a default against me which would worsen my credit rating even further. I am unsure whether the charges they have applied would cover the overdraft or not.

Is it worth me pursuing this claim? How do Natwest fare compared to other banks in terms of honouring claims and/or closing or limiting accounts?

Thankyou.

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• Hi all - with concerns...

No harm in getting the information to see if they owe you more than you owe them.

Nat West don't (at present) seem to be one of the banks closing accounts. You can see in my sig what I got from them and my account is still open. Can't say I'ver seen many other threads (if any at all) mentioning that they have closed accounts.

As to parachutes - could be tricky if you really need to be able to pay online for essentials. Do you have a credit card? Can you pay on this and make sure you pay off each month - then you wont pay any interest.