Sent off my S. A. R. last week, it was received at Swallow Street Birmingham on the 24th.
Obviously the OFT test case won't affect the statements being sent out to me, but what is my next step after totalling my charges, do I proceed as normal and send in my complaint so as to get my foot on the ladder.
So many questions before the news of the OFT case, even more now. My heads in a complete spin....
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