Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Preliminary request for refund of bank charges sent in May.
No reply within the 14 days so sent lba beginning June.
Letter from Sandy Watt dated 6/6/07 saying due to volume of claims, would reply in 6-7 weeks.
Was intending to respond after 14 days with court action but family problems intervened.
7 weeks up this week so emailed Sandy Watt and said was proceeding to court.
Reply by return and amazingly, an offer had been sent to me at the beginning of this week which I should get within a couple of days allowing for postal disruptions .
Would this be due to the floods in Scotland
As of Monday had not received my offer letter. Emailed Sandy Watt but no reply.
Sent email again on Wednesday and got Autoreply to say she is on holiday until Aug 13 and to contact Joyce Thomson.
Emailed Joyce Thomson this morning and had reply saying that all cases on hold pending test case
Emailed back to say what happened to my letter that had been despatched last week before this stay allowed????
Aug 7 Out of office autoreply from Joyce Thomson...on hols
Emailed Mary Revill
Aug 8 Mail returned. Name not recognised.
Aug 9 Email from another employee....can I send my account details
so they can see where they are up to with my claim
AAAAAAAAAAAAAAAAAAAAAAAGG GGGGGGGGGGGGGGGGGGGGGGGGG GGGG
Aug 12...emailed RBOS with copies of correspondence and cryptic comments about their customer lack of service
Aug 12...reply from Sandy Watt...yeah..apologies. Letter with offer to be re-sent. Have had probems with database.
Aug 17.....Letter from RBOS with offer for FULL AMOUNT of £454.
I WON I WON again.
Just goes to show you have to be tenacious and how pleased am I that I didn't lose my nerve.
nuthatch v RBOS
beginning June.
and amazingly, an offer had been sent to me at the beginning of this week which I should get within a couple of days allowing for postal disruptions
.
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