Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Impossible question!!!

    OK, this really is an impossible question, as everyone's answer will be different, but here goes.

    I have just successfully got my charges back from the Halifaxicon, but I've decided I'd like to open an account somewhere else, for 2 reasons; 1) I don't like the Halifax anymore and 2) I want a 'fall back' account in case the Halifax retaliate against me by closing my account first! Question is, which bank should I move to?

    I've got my business account with HSBCicon, and that would be my first choice, however from a customer relations/ethical standpoint, I'm sure they're probably just as bad as the Halifax.

    Is there any one bank that's better than the rest?

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  2. #2
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    Default Re: Impossible question!!!

    Quote Originally Posted by jonny round boy
    Is there any one bank that's better than the rest?
    Take ten people, ask them who their recommended bank is, stand back, and watch the sparks fly as no one will agree

    All as bad as each other.. although saying that I always found Smile were good til they really ****ed me off one day and threatened to have me arrested at a Co-Op branch for turning up 5 minutes before closing to pay in some cash to put me back within my OD limit

    If my reply or advice was helpful, please click the scales!
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  3. #3
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    Default Re: Impossible question!!!

    At the end of the day, pretty much the only difference between the banks these days is their logo and their charges

    Natwesticon Step account is easy to sign up for (at least, in my experience), so might be handy as a fall-back.

    reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.
    reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.
    reload vs Capital One - £456.57 Settlement Reached 14/07/06.
    reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

    Lloyds Bank - The Template Response Letters!

    Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  4. #4
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    Default Re: Impossible question!!!

    Despite my claim I still find smile better than any other I have dealt with.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


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    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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    Default Re: Impossible question!!!

    I moved to smile from Barclaysicon, mainly because of the ethical stance they take.

    ... a little Mahala is a powerful thing ...

    If you like my advice, please click the scales.
    All advice is offered informally. If in any doubt, seek professional advice.

    Barclays:claiming £908. Defence filed
    Simply Be: settled in full
    Abbey: Claim issued for DPA compliance order
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  6. #6
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    Default Re: Impossible question!!!

    Quote Originally Posted by mahala
    I moved to smile from Barclaysicon, mainly because of the ethical stance they take.
    They even responded to my DPA request with a recycled envelope and a normal stamp too. Had a business account with Co-Op themselves for a while too, it's amazing the questions they ask - like does your business generate nuclear power, or build weapons of mass destruction? Or by chance are you involved in deforestation in South America? All good though..

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  7. #7
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    Default Re: Impossible question!!!

    I like Smile from an ethical point of view, and so far from a customer service point of view. I like first direct A LOT (I was with them for 15 years) from a customer service point of view.


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    Default Re: Impossible question!!!

    Barclaysicon. They let me pay in money on SAME day to get back under limit and not charge me. And if I pay in a cheque, the money is immediately avaialble to me. Ok, they might charge me more interesticon for that, but I accept that as a legitimate charge. And the paying in same day has definitely saved my **** a few times.

    Apologies to people who I was in the process of helping, I may be gone some time.

  9. #9
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    Default Re: Impossible question!!!

    ...however mine and Mahala's experience of the customer service offered by Barclaysicon is absolutely appalling. I guess you got lucky BW!


  10. #10
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    Default Re: Impossible question!!!

    Oh, I'm not saying their customer service is good, dear lord, no!!!!

    I'm saying they're the only ones I know who do not insist on clear funds to be in the day before or they'll bounce everything in sight like a demented tennis ball machine. Which, coupled with online banking, is the uppermost reason for my finances finally slowly getting back on track.

    I am not, ever, categorically, not endorsing any bank!!!!

    Apologies to people who I was in the process of helping, I may be gone some time.

  11. #11
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    Default Re: Impossible question!!!

    Quote Originally Posted by jonny round boy View Post
    OK, this really is an impossible question, as everyone's answer will be different, but here goes.

    I have just successfully got my charges back from the Halifaxicon, but I've decided I'd like to open an account somewhere else, for 2 reasons; 1) I don't like the Halifax anymore and 2) I want a 'fall back' account in case the Halifax retaliate against me by closing my account first! Question is, which bank should I move to?

    I've got my business account with HSBCicon, and that would be my first choice, however from a customer relations/ethical standpoint, I'm sure they're probably just as bad as the Halifax.

    Is there any one bank that's better than the rest?
    I have been very happy with Abbeyicon

    Ben



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE