Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Royal Bank Of Scotland Charges

    I have been with the Royal Bank of Scotlandicon since 1978 when they where called Williams & Glnny and have always paid any bank charges without question but my latest bank charges are over £777.00

    First we accidentally went over the agreed overdrafticon which caused a few direct debits to bounce and it seems to be a viscous circle because of this high amount taken in charges trying to get back within the overdraft to avoid more charges.

    We questioned this from the bank but they declined to give a refund stating the charges are correct

    How much will it cost to take to court?

    Thanks for your help

    I will donateicon when I have some money

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  2. #2
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    Default Re: Royal Bank Of Scotland Charges

    Hi:

    Unfair bank charges

    in Scotland will tell you all you need to know about costs there. (I assume you're in Scotland?)







    Apologies to people who I was in the process of helping, I may be gone some time.

  3. #3
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    Default Re: Royal Bank Of Scotland Charges

    Thnk you for the reply

    No I am based in Kent in the south east of England

    Regards


  4. #4
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    Default Re: Royal Bank Of Scotland Charges

    Am thinking of changing banks, amy recomendations or are they all about the same ?

    Thanks


  5. #5
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    Default Re: Royal Bank Of Scotland Charges

    Hi all as bad as each other I think but you might want to set up a new account anyway as the banks seem to be closing accounts down when people are claiming back unlawful charges.


    Stacy

    NatWest - Settled in full 22/05/06

    RBS- Prelim sent 9/05/06 £1,147
    £500 offer 27/05/06, rejected 30/05/06
    LBA sent 25/05/06
    MCOL 15/06/06
    Defence received 20/07/06
    Settled in full 01/09/06 wahey!!!!!!!!!

  6. #6
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    Default Statement Template

    Hi All

    About to get the ball rolling, is there a template for when I apply for my last 6 yearsicon statements, I cant seem to find one ?

    Thanks


  7. #7
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    Default Re: Statement Template

    All the letter templates are here:

    http://www.consumeractiongroup.co.uk...ges-materials/

    You will need to go into "bank templates libraryicon" & send the "data protection act, Subject access requesticon" with your £10. It might help to familiarise yourself with the letter templates and the information in the FAQ section before you get going.

    Good luck!


  8. #8
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    Default Close Account

    If your bank does end up closing your account do they have to give you some notice or would they just close it.


  9. #9
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    Default Re: Close Account

    From what I have read on these message boards, they tend to write giving you notice.


  10. #10
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    Default Re: Close Account

    Quote Originally Posted by Tinkerbelle
    From what I have read on these message boards, they tend to write giving you notice.
    In any case - if they do try and close your account - challenge it.


  11. #11
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    Default Claim after Refund

    Have sent a letter to the bank asking for the charges of £1400.00 since last December are refunded to our account, the next day they phoned me and said we are looking into this and said they would call back next Thursday with the answer

    If and I say if they did offer to refund the charges of £1400.00 could I then do a claim for the rest of the 6 yearsicon or should I turn that payment down and go for the lot


  12. #12
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    Default Re: Claim after Refund

    I would accept it !!! (as an interim payment)

    But I wouldnt sign anything limiting my future ability to claim

    Then I'd go for the rest



    dave

    ** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

    see you stand like greyhounds in the slips,
    Straining upon the start. The game's afoot:
    Follow your spirit; and, upon this charge
    Cry 'God for Harry! England and Saint George!'

    If you think I have helped, informed, or amused you do the clickey scaley thing !!

  13. #13
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    Default Re: Claim after Refund

    Quote Originally Posted by davefirewalker
    I would accept it !!! (as an interim payment)

    But I wouldnt sign anything limiting my future ability to claim

    Then I'd go for the rest



    dave
    Or just claim them all at the same time.


  14. #14
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    Default Statements

    Bit confused, do I ask for 6 yearsicon of statements or just a list of charges, could they charge for each statement ?


  15. #15
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    Default Re: Royal Bank Of Scotland Charges

    Five threads merged - please do not start a new threadicon for each question!

    There is a DPA request template in the library section - use this. It requests a list of charges so they can only charge you the maximum £10 rather than charging you for each statement.

    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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  16. #16
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    Default Re: Royal Bank Of Scotland Charges

    On the SARicon template its asks for a complete list or charges (I have been at this bank over 25 years) they wont send it for all the 25 plus years at the bank will they (hope not) or do I have to state that I want the last 6 yearsicon or do they just do that anyway


  17. #17
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    Default Re: Royal Bank Of Scotland Charges

    You may as well ask for the whole lot and they'll provide whatever they have, although they may not hold the information going back 25 years.

    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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  18. #18
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    Thumbs up Re: Royal Bank Of Scotland Charges

    Thank for your help


  19. #19
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    Default Re: Royal Bank Of Scotland Charges

    Quote Originally Posted by Soad
    On the S.A.R - (Subject access requesticon) template its asks for a complete list or charges (I have been at this bank over 25 years) they wont send it for all the 25 plus years at the bank will they (hope not) or do I have to state that I want the last 6 yearsicon or do they just do that anyway
    Ask for it all. You may want to claim back further than the 5 or 6 years at a later date. There is no reason to pay 10 pound twice!


  20. #20
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    Default Re: Royal Bank Of Scotland Charges

    Got a reply for RBOS regarding the £1400.00 of bank charges since December 05 and they offered only £371.00 !!!!

    So next step is is to send the Data Protection Act request letter requesting my charges for the last 6 yearsicon

    Should I give them a cheque or a crossed postal order payable to the bank

    Regards



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