I am so annoyed, have u ever heard anything like this, I sent in my letter for a request of charges and they sent it back because I said in my letter I have got married please change my name as well. I sent a copy of my marriageicon certficate as well

They wrote back saying we cant accept it (it is in Italian) and transalated on the back into English. I have changed my passport and Lloydsicon and Natwesticon have accepted it as well, they are the only ppl who wont accept it. I think it is just a tatic. But regardless they sent back my letter as well....Surely they cant do this

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