Thread: Fox Mulder vs Monument *** WON ***

I'm already close to a court date on my first-ever claim, against First Direct, but I sent off my SAR letter to Monument recently and got my statements in the post three days later. Not bad going. They also returned my £10 cheque.

Of course the accompanying letter is the usual formulaic guff....

I'm just wondering, with the whole CI thing now in flux and turmoil, am I right in thinking that while we can no longer - until or unless some new avenue is found instead of mutuality and reciprocity -go for CI with bank accounts, we can with credit card accounts?

If so, I'm already adept at the whole spreadsheet lark so all I need to find out is what interest rate I use to charge Monument... Any help appreciated! Thank you.

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No, thanks, I hadn't read that one but I have been reading:

http://www.consumeractiongroup.co.uk...dead-long.html

and that's where I think I found that we can still claim CI from credit cards, not banks...?

Thanks! I sent off my preliminary request for payment today, familiar territory now although I know each institution has its own ways of behaving. So it's now a case of wait-and-see...

Incidentally, they returned the £10 cheque for the SAR.

Originally Posted by Fox Mulder

Thanks! I sent off my preliminary request for payment today, familiar territory now although I know each institution has its own ways of behaving. So it's now a case of wait-and-see...

And B's way is slow slow slow. And then still try to fob you off some more

They've offered to settle at, remarkably, almost the amount I was claiming. Given the uncertainties following the non-consumer-protecting love-in between the government bodies and the banks, meaning many claims won't be heard for over a year, I'm giving serious thought to accepting the settlement offer. I don't want to be waiting a year just to get my case heard in court, more to the point, I can't afford - which is why the new arrangement is so unfair on consumers. The banks, of course, will save millions this year...

By comparison, Capital One is monstrous to deal with: rude, unyielding, horrible.

They've not only put it in writing but they've paid the money off my balance, which is absolutely fine! I'm going to let the mods know this one is settled...