Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I've just posted my preliminary letter asking for a refund of £70 in late charges over the past six years. Of the three credit cards I'm claiming for (Nationwide & MBNA are the others), I am least optimistic about Barclaycard.
I will update this thread as and when I know more!