Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    lavendergirl Novitiate

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    Default bought a second hand car and now with problems

    Hi! Im wondering how much to repair small end bearings in the engine of the car

    I bought my first car (1997 P reg Ford Fiesta) car from a local garage (garage 1) 6/7/07 weeks ago and had a new MOT on it which was on 4/7/07. No advisory notice issued.

    However I started to notice a rattling noise at the engine and took the car to an independent garage (garage 2) and found a list of fault but the serious one was noise on the engine which they suspect a problem on the small end bearing. Though it is a 10 year old car, garage 2 said that it should not have passed MOT and the condition of the car should not be in such a state even if it is 10 years old.

    Friend and I took it back to the garage 1 and they said they cannot fix the car and told us to make a claim as it is under warranty. They even said that I cant take my money back coz I already took the car and even if I complain to Trading Standard they would say the same thing. They weren't helpful at first but after a few "amicable" talk with my friend, he started being helpful.

    We went to the MOT centre (which is just beside garage 1) which passed the car. Good thing the MOT was helpful and they said they're gonna fix the problems except the small end bearings because I could make a claim on it under my warranty. Guys at MOT centre and garage 1 told me that it shouldnt cost much.

    I called up Warranty management Service and said I could take it to any garage I want to have the end bearings fix but he said "bear in mind, your claim is only £200. It is going to cost more than that to repair the bearings."

    how much does it cost to repair small end bearing cost? I posted this somewhere else and 2 person said it would mean replacing the engine with a reconditioned one as the labor for the bearing is quite steep and some parts of the engine might need replacing as well.

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  2. #2
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    napalm69 Novitiate

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    Default Re: bought a second hand car and now with problems

    I don't think you should be paying for it at all! Warranty or not you are protected under the sale of goods act unless you were told about this fault before buying. If as in your case you find a major fault within a few days or weeks of purchase you are very much entitled to expect a repair.

    Check ou this post:
    http://www.consumeractiongroup.co.uk...ct-buying.html

    Here are a few other guidlines for you.....

    1. What should you expect?

    Dealerships must abide by the law and sell good quality vehicles that are correctly described. They should offer some kind of warranty and be using services such as HPI and the National Mileage Register to check the vehicles they are selling. Before you buy, ask to see the dealer's HPI certificate. If they can't provide this proof, then get a check done yourself to be on the safe side.
    2. Codes of practice

    For added reassurance, find out which of your local dealers belongs to a trade association that requires the firm to abide by a code of practice. Contact the Retail Motor Industry Federation (RMIF) or Scottish Motor Trade Association (SMTA) for a list of members.
    3. The laws

    Dealers have to comply with a whole range of legislation, some of which is specifically targeted at the motor trade, including (links open in a new window):4. What is 'satisfactory' quality?

    Sale of Goods legislation rules that the car must meet the standard that a reasonable person would regard as acceptable, bearing in mind the way it was described, how much it cost, and any other relevant circumstances. Apart from usual wear and tear, a used vehicle must be free from defects - except ones pointed out to you and those which should have been uncovered by an inspection (but only if one has been done). Legislation also requires dealers to sell cars only where they have good title.
    5. What does 'as described' mean?

    Under the Trade Descriptions Act 1968, all descriptions applied to a vehicle must be true. For instance, a car cannot be advertised as having had one careful owner if it has actually had three.
    6. What does 'reasonably fit for the purpose' mean?

    If you have said that you will be using a vehicle for towing a caravan, for example, it must be fit for that purpose - unless the dealer has specified otherwise. Ask for written confirmation of the purpose as proof. For extra reassurance, HPI offers a unique outfit matching service to ensure the car you want to buy can legally tow your caravan. For a fee, you can check the match at www.towsafe.co.uk.
    7. Does a car have to be roadworthy?

    It's not illegal for a dealer to sell you a car that has been a total loss, provided that you have been made aware of the fact. However, the Road Traffic Acts provide that any vehicle sold for road use must be in roadworthy condition. If the seller cannot provide a Thatcham-approved inspection report, copies of most inspections are available from HPI at an additional cost.
    8. What should you do if you are unhappy with the vehicle you have purchased?

    Return to the dealer and, if he refuses to take action, contact the following organisations for advice (links open in a new window):



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE