Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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BAILIFFS - The Law and Your Rights

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Thread: Hippo v MBNA

  1. #1
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    Default Hippo v MBNA

    Howdy all

    I've got two MBNAicon credit cards, sent the SARicon off for both on the 5th June

    Got their reply today, a letter of it's all legal blah blah blah boom boom boom however they're paid £91 into my account in Full and finalicon yada yada yada and enclosed my statements as requested

    only it's only one of the accounts and only for two years

    even that adds up to £225 odd

    what are they like?

    polite letter going out to them later this weekend accepting the £91 in partial settlement and asking where the other statements are



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  2. #2
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    Default Re: Hippo v MBNA

    How ya doing, they arent too bad at the minute.

    What will happen is, they will keep teasing you with small partial payments, up until they reach the total


  3. #3
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    Default Re: Hippo v MBNA

    I can't say I'm very impressed with two years on one card

    And putting £91 into my account wasn't exactly teasing, and they've got nearly the full forty days before not complying with my SARicon

    So even in a dodgy field, they're not looking too good at the mo, I hate extra hassle

    Roughly how long do they take to get to settling in full?

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  4. #4
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    Default Re: Hippo v MBNA

    Mine was done in 2 months ish, settled before they received the Pre Lim.

    They arent very good for fulfilling SARicon's.

    At first i got a full list of transactions, no amounts, just transactions and codes to each transaction,with the first goodwill gestureicon, then i pestered them and when i received the proper transactions another goodwill gestureicon to cover the total, i was shocked to say the least.

    They cant produce my agreement, so i dont know if they were more accomodating due to that or they were settling now, a few settled at that time from CAGicon

    Check out my thread

    http://www.consumeractiongroup.co.uk...1867-mbna.html


  5. #5
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    Default Re: Hippo v MBNA

    I've written them a stern letter asking for the rest of my statements and respectfully declining their offer

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  6. #6
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    Default Re: Hippo v MBNA

    Have you tried copying to an email and sending it to Colin Pugh?

    Things happe after he gets involved or seem to as per other threads on here


  7. #7
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    Default Re: Hippo v MBNA

    Excellent, thank-you, I'll do that tomorrow, big day out at Lords today

    This one is still a side show for me at present, ain't read nothing about MBNAicon yet

    thanks again

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  8. #8
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    Default Re: Hippo v MBNA

    as suggested I send the text of the letter to Colin Pugh with a brief covering bit of text at last weekend

    no reply from either the letter or the email as yet

    NatWest
    sar 310107|Prelim 120407|LBA 260407|N1 310507 | Served 130607
    | Ack 270607 | Def 130707 | AQ/Strike out/Draft directions 270707 | | Court Date 080807 | Stayed
    Barclays
    sar 310207|Prelim 120407| LBA 270407|N1 310507 | Served 130607 | Ack 210607 | Def 100707 | AQ/Strike out/Draft directions 230707 | Court Date 080807 | Stayed
    Smile/Co-op
    Prelim 010607 | LBA 230607 | N1 090707 | Served 180707 | Ack 260607 | Co-op SETTLED 150807
    MBNA
    sar 040607
    Citi
    sar 040607
    Egg
    sar 040607 | Prelim 010807|LBA 160807
    Halifax
    sar 130607

  9. #9
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    Default Re: Hippo v MBNA

    I dont think they reply to emails, they refer back to it in the letters you receive.


  10. #10
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    Default Re: Hippo v MBNA

    gotcha

    might be time for formal non compliance fairly soon then

    thanks

    NatWest
    sar 310107|Prelim 120407|LBA 260407|N1 310507 | Served 130607
    | Ack 270607 | Def 130707 | AQ/Strike out/Draft directions 270707 | | Court Date 080807 | Stayed
    Barclays
    sar 310207|Prelim 120407| LBA 270407|N1 310507 | Served 130607 | Ack 210607 | Def 100707 | AQ/Strike out/Draft directions 230707 | Court Date 080807 | Stayed
    Smile/Co-op
    Prelim 010607 | LBA 230607 | N1 090707 | Served 180707 | Ack 260607 | Co-op SETTLED 150807
    MBNA
    sar 040607
    Citi
    sar 040607
    Egg
    sar 040607 | Prelim 010807|LBA 160807
    Halifax
    sar 130607

  11. #11
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    Default Re: Hippo v MBNA

    I forgot all about this one

    a letter today from one Rachel Claridge, Assistant Vice President

    blah blah boom boom oft etc etc

    here's £91 on top of the previous £91 good will

    cor

    and you've guessed it, two years statements on the same account as before

    sigh, best pull my finger out and send something curt

    NatWest
    sar 310107|Prelim 120407|LBA 260407|N1 310507 | Served 130607
    | Ack 270607 | Def 130707 | AQ/Strike out/Draft directions 270707 | | Court Date 080807 | Stayed
    Barclays
    sar 310207|Prelim 120407| LBA 270407|N1 310507 | Served 130607 | Ack 210607 | Def 100707 | AQ/Strike out/Draft directions 230707 | Court Date 080807 | Stayed
    Smile/Co-op
    Prelim 010607 | LBA 230607 | N1 090707 | Served 180707 | Ack 260607 | Co-op SETTLED 150807
    MBNA
    sar 040607
    Citi
    sar 040607
    Egg
    sar 040607 | Prelim 010807|LBA 160807
    Halifax
    sar 130607


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