Thread: Account Closed

A&L finally closed my account today. They did send me a letter stating that it would be closed in May. Nothing happened then though. I had already moved all my dds etc so wasn't really using the account. They even sent me a letter recently telling me that I would be charged a monthly fee of £5 as I wasn't paying in enough each month. I phoned them up and downgraded the account to a basic current account to avoid the charge.

I transferred £100 into the account 2 days ago (I wanted to keep this money aside for school shoes). What will happen to that money?

Are there any template letters I can use to write to them and complain about them taking so long in closing my account? So long that I (stupidly) thought they weren't going to close it?

Thanks for any help.

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Originally Posted by kog

Its a pity we couldn't all think alike and open a post office account, that would stuff the banks up, since they'd start losing customers

I don't think there is such a thing any longer. Even their 'benefits only' account is maintained by J.P.Morgan.

Thanks for all advice. I'll get writing my letter of complaint to them ASAP.