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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Tesco trolley hit my car - car ins is with Tesco's


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I have also started this thread in General - not sure which was best place to put it.

 

 

Can anyone give me advice?

 

My car was hit by a Tesco Trolley on the weekend. It has a huge dent.

Noticed that all the trolley bays were overflowing and there were clumps of trolleys situated all over the car park and not a Trolley person to be seen.

 

Off I went into the store and asked for the Manager. He came out inspected my car took me back in store and took my details. Then along came a stuck up *$"& and told me Tesco do not accept liability. I said I would fight hard to try and get them to accept liability (this would cost me £150 plus two years no claims) she then said scaristically "Best of Luck".

 

My arguement with the store is that there were trolleys all over the car park and there was no trolley person there. She told me that he was probably around the side of the building. One trolley person at a Tesco Extra on a Friday teatime. They are having a laugh! I videoed and took photos of the car park and trolleys.

 

Mt car insurance is with Tesco so I put in a claim Friday evening and was told that it is very unlikely that Tesco Insurance will support my claim as there is no negilance on the supermaket.

 

Can this be right, I have proof that the trolleys had not been collected and Im sure they have CCTV footage of what happened. Has anyone ever claimed against a supermarket and won? Do you think it is worth going it alone without the support of the insurance company? Are Tesco insurance only saying that they will probably not support me because it is Tesco Supermarket I want to sue.

Is it worth trying to get the CCTV footage - find the driver and sue him/her or is that a bit far fetched?

Halifax Data Protection Act requested 5/4/06

Prelim letter sent 5/5/06 for £2299.00

£219.00 offer 20/5/06

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclays prelim letter sent 5/5/06 for £150

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclaycard 1 prelim letter sent 5/5/06 for £100

LBA sent 22/5/06

£50 rec'd back

Last request for remainder 5/6/06 :)Settled in full

 

Barclaycard 2 prelim letter sent 5/5/06 for £160

LBA sent 22/5/06

Last ditch attempt letter sent 5/6/06 :)Settled in full

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I'm not sure where you would stand legally as many car parks have disclaimer notices to say they won't accept liability for any damage to your vehicle etc so you are basically parking there at your own risk.

 

Another thing to add is that you state your car has a "huge dent" - if this is the case then to me that would suggest the damage was caused by something more substantial than a single stray trolley hitting your car - it would hav either been a trolley full of shopping which somebody has bumped into your car, or even that another vehicle has hit your car. (I may be wrong but I just don't think an empty trolley would cause a "huge dent").

 

I assume you did not see the incident? If so, what makes you so sure it was a trolley. Please provide as much detail as possible so we can assist.

 

I have closed the duplicate thread you made elsewhere - please stick to one thread.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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As far as I am aware notices that state no liability are not worth the paper (or whatever) they are printed on!! The supermarket have a responsibility to ensure that they look after their customers. It is the same with signs at dry cleaners saying they will accept no liability for damage how so ever caused. If you can show negligence then you have a case against them, the sign will not hold up in court!

 

At the same time you would have to show that they were negligent in not looking after their trolleys. While I agree it is unlikely that one trolley would cause the damage you speak of possible several together could do so.

 

You mention you would like to try and find the driver which one?

 

Were there any witnesses? Have you taken photos of the damage?

 

 

Woolfie?

Advice & opinions given by Woolfie are my own, and are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks for your quick reply Barracad, I know it was a trolley that hit the car as it was still against it when I returned. The only explanation for the size of the dent is that it must have hit on impact and quite a speed. On Friday evening it was extremely windy and the car park is slightly sloped (only slightly). As I approached the car from the distance it looked like the trolley was in the next parking space but as I got closer I realised it was right up against it. I had parked towards the back of the car park like I always to do. I try and park away from other cars so that my car is not in a position where other car doors or trolleys scratch against it. Dont get me wrong I dont own a flash car it is only a KA but I have looked after it and I don't want it damaged. i have consideration for other peoples cars but not all people are like me. Therefore I know it was a Trolley. It is a person (not a driver sorry bookworm) that left the trolley there and I am just angry that Tesco have not got adequate staff on shift to tackle the problem.

Halifax Data Protection Act requested 5/4/06

Prelim letter sent 5/5/06 for £2299.00

£219.00 offer 20/5/06

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclays prelim letter sent 5/5/06 for £150

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclaycard 1 prelim letter sent 5/5/06 for £100

LBA sent 22/5/06

£50 rec'd back

Last request for remainder 5/6/06 :)Settled in full

 

Barclaycard 2 prelim letter sent 5/5/06 for £160

LBA sent 22/5/06

Last ditch attempt letter sent 5/6/06 :)Settled in full

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You are right with regards to the disclaimers being pointless.

 

First of all, you say the trolly park was overflowing... The trolley that hit your car, did that come from a trolley park?

 

If yes, did the trolley park have these "speed bumps" at the entrance to it?

 

I feel that if the answer to the first question is yes, but the 2nd is no, then you should have a case against Tesco.

 

If the trolley did not come from a trolley park, but was left by a customer, then I feel that you dont really have a case from Tesco, as they were not negligent. They do not have a legal requirement to put these trolley parks in the car park. They put them there for shoppers convenience. However, if it was there then they do have to put safeguards down that they dont damage vehicles - eg the speedbumps.

 

As for chasing the person who left the shopping trolley there, If it was not left in a trolley bay then you do have a case. However, you would really only get youtr money back if the person had Contents Insurance, & it would take a lot of time trying to find the owner of the trolley, etc.

 

Hope this helps

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

Halifax, Mint & Egg - next on the hit list

 

Dont click on the scales - I'm quite proud of my little red dot! - As the little red dot has gone - click away!!!!

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thanks for all your replys.

 

The latest is that we have found someone to do the body work who is reasonable and we have decided to not claim through our insurance. However I will be seeking reimbursement from Tesco Supermarket as my insurers have said they probably would have supported us if I had photographic and cctv footage. Therefore I will be writing to Tesco with the evidence I have and requesting footage if any. It is worth a try.

Halifax Data Protection Act requested 5/4/06

Prelim letter sent 5/5/06 for £2299.00

£219.00 offer 20/5/06

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclays prelim letter sent 5/5/06 for £150

LBA sent 22/5/06

Moneyclaim filed 5/6/06:) Settled in full

 

Barclaycard 1 prelim letter sent 5/5/06 for £100

LBA sent 22/5/06

£50 rec'd back

Last request for remainder 5/6/06 :)Settled in full

 

Barclaycard 2 prelim letter sent 5/5/06 for £160

LBA sent 22/5/06

Last ditch attempt letter sent 5/6/06 :)Settled in full

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Share on other sites

I suppose contributory negligence, but they could argue that there is a big place for the trolleys to go at the front of the supermarket...

 

Then probably settle out of court!

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

Halifax, Mint & Egg - next on the hit list

 

Dont click on the scales - I'm quite proud of my little red dot! - As the little red dot has gone - click away!!!!

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