Folks,
any advice greatly appreciated; have sent second letter to A&L; 2 weeks now more or less up; claim originally for £143.00, but need to add 2 further charges of £59.00 to it. got a reply from them yesterday stating £12 CC fee, OFT report, usual Blah... offering the difference, not sure how they worked this out, but offered £110, F&F settlement of complaint, but as long as I abide by T&C's going forward and accept future charges, along with veiled threat that we won't close your a/c as long as you accept all this.
Don't want to go Court route, but no probs with fos.
Has anyone any suggestions or action that anyone else in this situation has taken?
Thanks,
D



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