Thread: So It Begins.....

Hi All

Well I have finally done it. Prelim letter was sent to RBoS on 2nd July with a full Breakdown of charges and interest.

I have received their standard letter back saying 'We will endevour to look into your claim within 6-7 weeks', more like never look into your claim this century.

So RBos, you have until 19th July to tell me you are giving me my money back, (I think 14 working days is more than fair), if not then onto stage 4.

I would reccomend all new users read the step by step thread. It explains the whole process and timescales very well.

If I haven't had a full refund offer by 19th then i'll let you all know and proceed to then next stage.

Hope all your claims are successful.

Si

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Well the 14th day is here tomorrow and apart from the standard 'We'll get back to you sometime never' letter, I have heard nothing.

So on to the next stage.

Wish me luck!

Haven't updated this in ages so here goes.....

I never did get to complete the process! Shortly after sending in my second letter I received a very very very long reply from RBoS.

It went into great detail about test court cases and the fact that they were freezing all decisions until the outcome of those cases.

I have heard nothing since!

What should I do now?

Start the process again or carry on from where I left off?

Advice please!

Thanks.