Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    rachyrach Novitiate

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    Smile I have a question please

    On my statement for one of my Halifaxicon loans I was interested to see the following:

    FBS TELEPHONE COSTS - £10.00

    Basically they charged me £10.00 for something to with a telephone callicon. What is this and can I claim it back?

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  2. #2
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    Default Re: I have a question please

    Ask them what it was for - then you know for defenate.

    Good luck!


  3. #3
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    Default Re: I have a question please

    Claim back every penny!!

    Do you have other questions, do you know how to proceed?

    Any advice given by me is based solely on my experience in claiming, my experience in CAG or my opinion. I have no legal background. I want to encourage others to reclaim what is theirs.

    Got a DCA breaking OFT guidance. Complain to the OFT about the DCA. Help put an end to these practices-

    http://www.consumeractiongroup.co.uk...ml#post1652270

    Register with CAG today, its free, its a great community:
    http://www.consumeractiongroup.co.uk/forum/register.php

    kennythecelt@consumeracti ongroup.co.uk.



    Thankyou Kennythecelt

  4. #4
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    Default Re: I have a question please

    Thanks Kenny and Moneyhelp for your replies. I know the claims process cuz I've won twice before!

    I do have another question tho... I have 2 loans with Halifaxicon. I applied for one loan and the interesticon was 18%. Then having got into even deeper debt I decided to apply for another loan with the Halifax. They gave me the loan and that interest is 18% too. However, I've thought to myself recently about why didn't they top up my original loan instead of me having 2 separate loans and paying 2 lots of interest (the second loan was not to consolidate the first loan, it just consolidated my other debts)? Is there anything that I can claim back for this? What should I state as the reason being?

    Would really appreciate any help. Thanks


  5. #5
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    Default Re: I have a question please

    Since you are already a successful claimant and know what you are doing - I'd suggest that you at least enquire.

    It would put your mind at rest, at any rate!

    Were I in your position I'm sure that I would - (I'm even going now to claim back one measly £28 on a very short-tem account that lasted just over a year!)

    Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk...i-dummies.html
    Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00
    £11,136.33 paid back thus far.
    New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!
    Don't forget - when you win - a donation to CAG would be welcome!
    If anything I've said has remotely been of any assistance, then please tip my scales!

  6. #6
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    Default Re: I have a question please

    lol. Thanks Dursary. I'm doing the same as you. I claiming back every charge that has ever been levied from me, from loans, hire purchase, everything! The amounts are small but it's still our money at the end of the day!


  7. #7
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    Default Re: I have a question please

    Quote Originally Posted by rachyrach View Post
    lol. Thanks Dursary. I'm doing the same as you. I claiming back every charge that has ever been levied from me, from loans, hire purchase, everything! The amounts are small but it's still our money at the end of the day!
    That's the way.

    (Not all of mine are/were small amounts! ROFL)

    Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk...i-dummies.html
    Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00
    £11,136.33 paid back thus far.
    New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!
    Don't forget - when you win - a donation to CAG would be welcome!
    If anything I've said has remotely been of any assistance, then please tip my scales!

  8. #8
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    Default Re: I have a question please

    Haha! I had one very large amount that was levied from my account in the space of 19 months. made me feel sick and excited at the same time lol



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE