Thread: Grumpy Willie V RBOS

have been told by the RBoS it will take 8 weeks before the will even send letter out

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Hi Grumpywillie, welcome on board!

Most banks tend to send a letter saying they have so many weeks to deal with your claim. However, this is your claim and you set the timescales - not RBOS. If you've sent them a prelim letter already, send them the lba. If you've already sent the LBA - file at court once the 14 days are up.