Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
This is a new thread for my auntie's claim that I am doing.
I have sent the S.A.R request and they only sent the info from Apr 2001 onwards. There 40 days ran out today.
Im not sure who I inform and if she should ring them to ask why they havent sent the rest. I sent a letter thanking them for the statements rec'd and requesting all other info.
I got the same rubbish from RBS re: here are your statements for the last 5 years. I sent them a lba stating that I required all of the statements they held not just the last 5 years. I sent this to their Data Protection Team. They turned up fairly quickly.
Okay they have sent my auntie's chq back (after she already has most of the statements?!?) advising that they cant give her any info older than 6 years, as some policy says they dont have to keep it. (For reading other threads, I personally think thats bull). She received this on the 5th July. So I don't think I need to do anything as the non compliance ltr should cover it.
Auntie v RBS
for my auntie's claim that I am doing.
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