Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
You might be interested to hear about my experience with Citibank. I had an account with Citibank which I closed a couple of years ago. I asked for copies of the statements which arrived within a week of them receiving my cheque (only charged me £5). The charges added up to nearly £400 which I asked to be repaid. Four days later I had a letter offering to credit my account the full amount claimed! I explained that as I no longer banked with them I would prefer a cheque which arrived a couple of days later. From start to finish no more than three weeks and incredibly painless! I wish Natwest were the same!!
Chris v Citibank (How easy?) WON!
were the same!!
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