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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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who are CCS?


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Does anyone know who CCS RB Collections are?

Hello lizzy,

 

If you click on the search button above, the blue section with user cp, faq calander etc, and type their name in. there seems to be a few threads linked to them.

 

Good luck

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Thank you hellhasnofury. Have checked but cant find any other company with the same name as CCS RB collections I don't have any other information other then that. Trying to trace a payment taken from my account via this company thats the only information that is on my statment. I have made a dispute with my bank but even they are having trouble getting this information. Thought maybe someone would know who they are or perhaps they may use another name. Any information would be greatly appreciated!

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It was done by a card payment so I obviously spoke with someone on the phone at the time but was having lots of phone calls from different creditors so probably wasn't aware of whom I was paying what. My bank has tried to get details from this company via the transaction but they haven't responed and because the payment was made in Dec 2006 its out of the visa regulations time. So my bank is trying to get more information on this merchant as I don't know what this money was taken for or who they where working on behalf of. I think maybe there may have been two dca's collecting on the same debt.

 

Midge61 Rang CCS collection but they have no record of me.

 

On my statement the name says CCS RB Collections Westcliff On, GB.

I think westcliff On - must be southend Essex area...

 

I have also checked companies house no joy...

 

Not sure what else I can do?

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HI

Ive had another look but can't seem to come up with anything. Seems very strange but can only think that they are no longer trading.

So if no more payments have been taken and no contact from them then hopefully it is finished with.

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I have emailed the OFT to see if they have any record of them as they should hold a credit licence. Don't hold much hope. Other then that hope my bank comes up with some sold information.

 

I know it was only a one off payment but I would like to know where it went. The only thing I can think of is I must have had two collection agencies working for the same debt.

 

Will let you know if I get any good news.

 

Thanks for your help...

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  • 4 weeks later...
  • 2 weeks later...

Thank you Sid07 sorry its taken so long to get back to you.

 

So did your bank confirm that ccs rb collection took the money but it was a payment for your bank on scotland credit card. If the money was debited by ccs rb collection how does your bank know who the payment was for?

 

Are CCS RB Collection an collection agency or are they part of the Bank of Scotland?

 

I'm still waiting for my bank to get back to me and provide this information.

 

Thanks again.

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Hi

 

I found this thread while searching for CCS RB Collections, which has just appeared on my bank statement.

 

I've now been on to my bank and they confirmed it's a payment I made to my Royal Bank of Scotland Credit Card.

 

Hope this helps.

 

Thank you Sid07 sorry its taken so long to get back to you.

 

So did your bank confirm that ccs rb collection took the money but it was a payment for your bank on scotland credit card. If the money was debited by ccs rb collection how does your bank know who the payment was for?

 

Are CCS RB Collection an collection agency or are they part of the Bank of Scotland?

 

I'm still waiting for my bank to get back to me and provide this information.

 

Thanks again.

 

To clarify Bank of Scotland & Royal Bank of Scotland are 2 different companies.

HBOS - Halifax / Bank of Scotland

RBoS - Royal Bank of Scotland / NatWest

 

Dont want you chasing the wrong company

 

PKea

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  • 1 month later...
  • 4 months later...

CCS RB Collections ???? who are they

I've had 3 transactions on my account all internet or telephone banking totalling £160 Aug 07, Nov 07, Feb 08) my bank cannot trace , I have no reccolection of any of these. no link with companies house, have now had two new debit cards to try to avoid this happening again.

What ever the company are they are based in WestCliff but thats all I can find out.

Can anyone help ??????

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  • 2 weeks later...
  • 1 month later...

Hi Lizzy40, Gillie35 and all CCS searchers

While checking my Barclaycard statement on line today I found a debit of over £2000 to this mystery company. It appeared as CCS RB collections Westcliff On. I rang Barclaycard immediately as I have certainly not authorised this payment and it has been suspended. I checked on Google and found this thread - all very mysterious and worrying. My husband and I only have one joint credit card and have no connection with any other banks or credit cards.

Barclaycard have stopped our card and are issueing new ones and new pin numbers but I would like to get to the bottom of it if possible.

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That does sound a bit worrying.

 

CCS RB collection are a collection company for the Royal Bank of Scotland, very strange that they would have collected a payment from your Barclaycard. For a debit to be on your Barclaycard statement your card must have been used in some way. Its lucky you noticed it and got it stoped but I would still look into it. If you have a reference number on your statment perhaps ring the Royal Bank of Scotland and ask for their collections department and ask them why they have taken this payment and what it is for? However Barclaycard should be investing - let us know if you get any more information.

 

Lizzy

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