Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Railway Car Park / NCP/ PCN

    Hi all, my first post on here. Have read loads of posts with great interesticon.
    My daughter has received a parking chargeicon Notice for £50 (£25 if paid within 14 days) for 'not parking correctly within the markings of the bay space' in the station car park operated by NCP. She is already paying £760 odd for her annual ticket to park there and begrudges paying this extra rip off penalty. She and others have regularly parked in a space, which admittedly is not a marked bay, but all of a sudden the money grabbing NCP officials have been out to get what they can from the poor old commuter. I have read the 'parking rules & regulations' signs in the car park and nowhere does it say that you must park in marked bays. As the pcnicon has no tick in the box 'Parked causing an obstruction or hindrance' I assume that she has not broken the Railway Byelaw 14. Do you think she has acase to refuse payment? Thanks for any advice you can offer.

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  2. #2
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    Default Re: Railway Car Park / NCP/ PCN

    Does it mention any laws specifically, such as the 1991 Road Traffic Act or a named bylaw? "parking chargeicon Notice" sounds like a private ticket, which would mean it's pretty much a [problem].


  3. #3
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    Default Re: Railway Car Park / NCP/ PCN

    Hi,
    sorry Zamzara, there is specific Railway legislation, ( was the BRB Bye-laws 1965 as now ammended I believe )

    Darnez, Having said that, unless it specifically states an offence under the specified bye-law (14-2) I think, then no offence has been committed, these cowboys if my memory serves me correctly actually "Lease" the car parks from the railways, which in my mind effectively cancels out the use of this particular bye-law.
    I had a similar ticket at Brighton station some years ago, I ignored it and to this day have heard nothing more. my advice would be to ignore it and wait for them to write to you then post back for further assistance. It could also be an adantage if you complained at the station seeing as you are in posession of a "VALID" annual parking permit IMHO

    Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.
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  4. #4
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    Default Re: Railway Car Park / NCP/ PCN

    Under the header ('parking chargeicon Notice') to the ticket there is a sub header 'Railway Byelaws' and says " This site is operated in accordance with the railway byelaws made under section 219 of the transport act 2000 by the strategic rail authority etc etc It then goes on to say "The parking contravention to which this contractual notice relatesalso constitutes a breach of Railway Byelaw 14 made under section 219 of the transport act 2000' Then after a bit more mumbo jumbo it sets out the specifics of Railway byelaw 14. The front of the ticket has a list of 7 tick box options including such as "Parked in a restricted area in a car park", "Parked after the expiry of the time paid for in a pay & display car park". The one they have ticked is as stated in the original post " Not parked correctly within the markings of the bay space" Again as stated previously they have ommited to tick the one saying "Parked causing an obstruction or hindrance". In my opinion they seem to be suggesting that the Railway Byelaw 14 has been broken but in not ticking the obstruction/hindrance box they appear to have negated the effect of section (2)(i) which just leaves (2)(ii) - "No person in charge of any motor vehicle etc shall leave or place it on any part of the railway otherwise than in accordance with any instructions issued by or on behalf of an Operator or an authorised person". As I said there is no mention whatsoever in the advertised Car Park Rules about parking within marked bays. Sorry hope that little lot is clear.


  5. #5
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    Default Re: Railway Car Park / NCP/ PCN

    I agree Darnez,
    if they cannot fill out the ticket correctly as far as I am concerned the ticket is void. I would ignore it and see if they contact you again. Should they do so I would be inclined to write to them asking what specific part of the bye-law was contravened as it is not stated on the ticket. ;-)

    Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.
    everyone is entitled to MY opinion!
    I offer my comments without prejudice or liability.
    If you found my advice helpful, please click the scales at the top.

  6. #6
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    Default Re: Railway Car Park / NCP/ PCN

    Thanks for the advice


  7. #7
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    Smile Re: Railway Car Park / NCP/ PCN

    Sent a letter to them along the lines of my lengthy post above. Response received - cancelled. Thanks guys for your input.


  8. #8
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    Default Re: Railway Car Park / NCP/ PCN

    Nice one darnez,
    did they actually state why they had cancelled the ticket? Glad we could help. ;-)

    Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.
    everyone is entitled to MY opinion!
    I offer my comments without prejudice or liability.
    If you found my advice helpful, please click the scales at the top.

  9. #9
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    Default Re: Railway Car Park / NCP/ PCN

    Pretty much standard I'd guess... "After careful consideration and in the interesticon of preserving positive customer relations I am happy to accept your explanation relating to circumstances whereby a parking chargeicon Notice was issued. Therefore, I am pleased to confirm that the notice number.....has been cancelled"

    Thanks again


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    Default Re: Railway Car Park / NCP/ PCN

    Hi Darnez,

    I have also PMed you but if anyone else has a template letter as I am in the same situation, I would be most grateful.

    Thanks in advance.


  11. #11
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    Default Re: Railway Car Park / NCP/ PCN

    This is what I wrote but you need to taylor to your own case specifics


    To [Issuer's Name & address]




    [Date……….]



    Dear Sir or Madam
    parking chargeicon Notice [Ref No……………….]
    I am challenging your above numbered Notice which was issued on the [Date…..] at [Name] Railway Station car park.
    You have stated that the manner in which I parked was in contravention of Railway Byelaw number 14 by virtue of having: “Not parked correctly within the markings of the bay space”
    You will of course be aware that the signage detailing the Parking Instructions, as located at the entrance to the car park (I have taken a photographic copy), make no mention whatsoever of the need to park within bay space markings. Therefore I cannot be in contravention of 2(ii) of the said byelaw.
    Furthermore, as your official has not ticked the box on the parking chargeicon Notice for: “Parked causing an obstruction or hindrance” it is clear that neither am I in breach of 2(i) of the byelaw.
    Your notice has obviously been issued in error and I therefore propose to take no further action. I shall consider the notice cancelled and the matter closed.
    Yours sincerely


  12. #12
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    Default Re: Railway Car Park / NCP/ PCN

    Thank you!

    Another question for you or others: should I put my name or contact details on the letter I send them or shall I just leave them to find it themselves through the DVLA if they want to reply?


  13. #13
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    Default Re: Railway Car Park / NCP/ PCN

    Can only guide as per my only case - I did and got a result!


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    Default Re: Railway Car Park / NCP/ PCN

    Well, some 3 weeks after contesting the notice in which I quote the Railway Byelaws and that there were no signs stating not to park within bays (photos attached) and ask them to get back to me within a week, they finally write to me stating:

    TO enable us to investigate further, we will require a copy of you CN that was issued and any other items, photos that may assist with your appeal.
    Please forward this .... quoting the site where the CN was received.

    I am abit surprised here. That implies they had no idea I got a ticket, no records, no idea where it took place, absolutely nothing! Should I write back providing them with what they have asked (photo of sign (AGAIN)and where I was parked) or just ignore it?

    Having read teh threads on correspondance with these companies and taking note of not giving away any addtional info, I am very tempted to write back saying I already included a photo in my original letter and that I won't scan my CN and attach it as they should have a record of it at least.

    Advice on best course to follow appreciated.

    Regards,
    Sam


  15. #15
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    Default Re: Railway Car Park / NCP/ PCN

    Quote Originally Posted by DB_SamX View Post
    Well, some 3 weeks after contesting the notice in which I quote the Railway Byelaws and that there were no signs stating not to park within bays (photos attached) and ask them to get back to me within a week, they finally write to me stating:

    TO enable us to investigate further, we will require a copy of you CN that was issued and any other items, photos that may assist with your appeal.
    Please forward this .... quoting the site where the CN was received.

    I am abit surprised here. That implies they had no idea I got a ticket, no records, no idea where it took place, absolutely nothing! Should I write back providing them with what they have asked (photo of sign (AGAIN)and where I was parked) or just ignore it?

    Having read teh threads on correspondance with these companies and taking note of not giving away any addtional info, I am very tempted to write back saying I already included a photo in my original letter and that I won't scan my CN and attach it as they should have a record of it at least.

    Advice on best course to follow appreciated.

    Regards,
    Sam

    Did you include details of the Charge notice you got, I expect they get hundreds without knowing what you are appealing against I doubt they would be able to cancel it?


  16. #16
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    Default Re: Railway Car Park / NCP/ PCN

    I had included the cn reference number and the apparent contravention I was contesting. I didn't include a scan/copy of the cn as I assumed they would have their own copy or be able to track it.

    I would add that this reply refers to a 2nd cn I received from them at the station. The 1st was actually when I posted on here and was around 10 days before the 2nd. Both times I sent the exact same letter (except reference number of course) but in the first, I had attached a copy of the cn but as I said above, didn't in the 2nd. I haven't heard anything regarding the first one.

    A curous thing was that although both cn refer to the same 'offence', the first was £50 and second £80 I think - different fines.

    (Station car park is always near full even by 8am, so everyone finds a nook and cranny to park).


  17. #17
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    Default Re: Railway Car Park / NCP/ PCN

    Anyone has any advice over than me giving them the details they have requested?

    (Apologies for the major thread hijack)


  18. #18
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    Default Re: Railway Car Park / NCP/ PCN

    Hi DB,
    to be honest, I would only furnish them with the reference number, if they have lost their part of the record then they cant ask for payment IMHO especially if they have no proof of issue. Its up to them to prove you parked there and I certainly wouldnt feed them ammunition ;-)

    Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.
    everyone is entitled to MY opinion!
    I offer my comments without prejudice or liability.
    If you found my advice helpful, please click the scales at the top.

  19. #19
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    Default Re: Railway Car Park / NCP/ PCN

    Quote Originally Posted by darnez View Post
    This is what I wrote but you need to taylor to your own case specifics


    To [Issuer's Name & address]




    [Date……….]



    Dear Sir or Madam
    parking chargeicon Notice [Ref No……………….]
    I am challenging your above numbered Notice which was issued on the [Date…..] at [Name] Railway Station car park.
    You have stated that the manner in which I parked was in contravention of Railway Byelaw number 14 by virtue of having: “Not parked correctly within the markings of the bay space”
    You will of course be aware that the signage detailing the Parking Instructions, as located at the entrance to the car park (I have taken a photographic copy), make no mention whatsoever of the need to park within bay space markings. Therefore I cannot be in contravention of 2(ii) of the said byelaw.
    Furthermore, as your official has not ticked the box on the parking chargeicon Notice for: “Parked causing an obstruction or hindrance” it is clear that neither am I in breach of 2(i) of the byelaw.
    Your notice has obviously been issued in error and I therefore propose to take no further action. I shall consider the notice cancelled and the matter closed.
    Yours sincerely
    Got a ticket in the car park at Pudsey station.

    Wrote a letter to the address on the ticket somewhere in Bradford on the lines of the one above, enclosing copy of ticket. A couple of weeks later got a letter back from there 'Debt Recovery and Prosecutions Unit' '...after careful consideration we have decided on this occasion to withdraw the notice and no further action will be taken.....Therefore, without prejudiceicon consider the matter now closed.'

    It did also say that your personal details will be kept on the Units Database - but I think thats just a scare tactic.

    So thanks all and in particular darnez for the letter outline - it worked a treat.


  20. #20
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    Default Re: Railway Car Park / NCP/ PCN

    Quote Originally Posted by koolkul View Post
    '...after careful consideration we have decided on this occasion to withdraw the notice and no further action will be taken.....Therefore, without prejudiceicon consider the matter now closed.'

    It did also say that your personal details will be kept on the Units Database - but I think thats just a scare tactic.
    A good result.

    You might want to request that they remove your details from their database as they have no valid reason for holding them. You can quote the Data Protection Act at them.

    If they refuse to remove your details then you should refuse permission to process them any further. This means they can't use them against you at a later date.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE