Thread: Jazzy vs RBoS

Hi Jazzy, I'm in court 04/09/07, they look like they are going to take mine the whole way! I'll be watching your thread with interest, Good Luck x

Originally Posted by fairbank

Having been through the system and won back my charges. I would urge patience with the bank.

I was all prepared for all out war but decided to stick with their timesacles and in the end I received full payment within eight weeks of submitting my first letter.

Keep in constant touch by email with sandy watts who is very pleasant and will give updates as and when she can.

I think to intinidate the bank may work against you.

Only my experience and thoughts!

I can only agree with the above - I sent my first letter demanding my fees for £2395 back on the 10th May, received offer of £1730 on 4th June, I accepted as part payment and received offer of £2507 by 30th June, accepted by return post and my account was credited on the 4th July altho I only found out that yesterday after emailing RBS CRU.

So just under 8 weeks to get my money back. As Fairbank says, they peeps at RBS CRU at The Forthstone are in my experience, friendly and helpful and I honestly believe they are doing their best but must be snowed under with requests.

I do recommend some patience as you will get there and I think antagonising Sandy and chums might work against you.

To copy Fairbank again, only my experience and thoughts.