Thread: Tigg Vs Nasty Vest, Won

I have just checked online at the last 3 months statements and the nasty vest has eaten 14 lots of charges at £38 a time , and i want them all back, on wednesday they even took a charge from my tax credits which has left me up that brown creek without a paddle, ive emailed and they are looking into it so fingers crossed will get that back or kids are having beans on toast for easter hols. I know they are snowed under at the mo, but am i bovvered no, did they give a hoot when i was losing my house and they still kept charging me, ? no they werent bovvered so guess what guys they can be 6ft under a pile of poop at the mo but i want my charges back, and i WILL get them and the last 3 months have been quite good months so god knows what the rest of the statements show, 14 x3=532.00 bring on the good times

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Tiggas post just proves that the banks do not give a s@@@ about their customers-all they look at is the bottom line on trhe balance sheet and the return to their shareholders.

I would have thought that with all of the bad publicity and court cases at the moment that they might at least think about these charges prior to them being levied.

But I suppose that they are all generated by some super computer and as such the human element has been completly removed from high street banking.

How I long for a return to the days when you could go to your branch and actually speak to the Manager face to face rather having to go through a call centre situated 5 miles of the cost of Africa-at least the Manager used to get to know his customers and thereby also knew their situation so he could then judge each request on its merits rather than basing a decision on some scorecard created by faceless individuals.

What would Mr Mainwaring make of this state of affairs?

I just wish that I had heard about this site at the time that I first wrote to Nut West-I could then have put a bit more aggression into my claim than I have to date.

Still every day that passes is one step nearer to me getting my hands on my money.

totally agree fendy agression is def and understatement, but at least the petition is now up and running so hopefully someone will sit up and take note...and rid us of the horrid charges which have helped to wreck my life.fingers crossed i get them back cos revenge would sure taste sweet

I have today recieved this email from Stephen Dix at cru,


Thank you for your further e-mail.

Although I would like to help you with your request I regret that we
will
require details of all the charges you are disputing altogether.

Stephen Dix
Customer Relations

Is this correct as i wished to claim the 6 months worth of charges which i can access online and then dispute the remainder when i get the statements? the total for 6 months is £494, which would be very usefull an early reply would be appreciated if anyone knows the answer..

thank you for the reply Alf, hope it works i dont mind if they close my account as i have a parachute on ready.

Hi just found this on yahoo, bout time too me thinks , fingers crossed it goes in our favour

Probe into bank charges launched - Yahoo! News UK

THE OFT KNOW EXACTLY WHAT THE BANKS ARE DOING, BUT HAVE THEY GOT THE BOTTLE TO DO ANYTHING ABOUT IT?

Hi all, well im still awaiting statments from nat west its been almost 4 weeks now and i remembered i had an acct with ybs from dec 99-dec 05 which had charges taken from it i cant remember my acct number and as ive moved several times i have no paperwork with this on either, anyway i decided to bite the bullet and send SAR, with acct opening details and previous names and addresses etc so that is going in the post tomorow, i know they didnt tan me as much as nasty vest but hey its my money. wish me luck and mods sorry if this is in the wrong place i tried to post in other institutions but it wouldnt let me, please move if need be, tigg x

update...statements have been audited and the grand total of my claim is £3140, which is less than i thought but more than the nasty vest should have so hopefully as it is less than 5k, it wont take too long to settle, but with my luck anything can happen surely something has to go right once in my lfe, heres hoping anyway..

Good luck. Onwards and upwards. Pot luck whether they settle quick or slow, but one thing is sure you will get your money back.

hi thanks for the words of support, so far i havent done to bad with emails but as its now going to the sticky stage im doing both emails and letters, (signed for) better safe than sure, fingers crossed for a speedy finale, ta da

Hi all rang nat west cru today and they confirmed a letter was on its way with an offer, this being for £3,127, the full amount i claimed, gonna be watching for postie every day now lol, will def be useful as just moved, any ideas how long it takes for the letters to come out?

tigg

Hmmmmm.......... mine was dated 22nd May - received by moi on 5th June, so they're not the speediest at stuffing envelopes over at Borehamwood!

oh eck, snail mail or what? been waiting since 27th march, so whats another few weeks lol unless im lucky and it slips out of boredomwood early lol, thanks hedgey