Thread: wot no statements ??

hi guys

i usually am on the a&l forum, but i asked Barclays ages ago for all my statements for both cards i had with them ,and if my memory serves me right the last letter i got was saying i would get my statements, but only in a queue as it were.ie first come 1st served , so in time i would get them- but i havent ?!

is this still the case with the toe rags? is anyone else still waiting for stuff from them, it must be over 2 months since i had my letter from them

thanks

gaz

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Why have you waited so long - they are allowed 40 days to reply to your SAR

Take a look at this and stick to your timescales NOT theirs.

http://www.consumeractiongroup.co.uk...tructions.html

Good luck!


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If I have helped in any way please click on the scales in the left corner also please remember that any advice I give is purely my own experience or opinion. Ta.

Some members get their statements by calling Barclays on 0800 282 390.

my 1st request was before the data commissioner decided that their microfiche was etc etc

so after that i wrote, but it took ages to get ANY response and when i did they said it was on a basis of date application or similar

Did you send a SAR with £10 for your statements?

If you can explain what letters you have sent it would help a lot.

i sent my SAR and fee no problem, it just took them ages to respond to any of my letters. problem was i had 2 accounts, they eventually sent me full statements of 1 account, i kept writing to ask for copies of ALL my data they had on file (ie for the other account)

im sure i never had the full details of my 2nd account, but my last pc crashed so i cant see what date i last sent a letter.

i might just try the number in the above post before i do anything else. im at court bundle stage with a&l, i look forward to doing the same with these morons

thanks

gaz

My statements arrived after 98 days, and an lba for non-compliance of DPA ...

hi, this is my first post and was wondering if anyone can help.
i asked Barclays for my statements for the last 6 years and included a cheque. they replied within a week and they said: 'if you have asked for a list of the default charges that have been applied to your account, i regret that our system does not enable us to identify individual charges in this way and so it is not possible to provide such a list to you. However, any such charges are included on the statements enclosed.'

how do i find what the charges were? cheers:?