Red_Stafford v A&L

**Red_Stafford** · 27th June 2007 09:49

Hi all I have only just found this forum, I have been having a quick read through the various letters to send to my bank, I have just copied and pasted the first letter (1. Data Protection Act, Subject access request letter - List of charges) into word and added my banks address (am I right in thinking that I need to send this to Alliance & Leicester Commercial Bank PLC, Narborough, Leicester) I will post this Friday as my account is currently £300 overdrawn because I have just had another load of charges of over £300 charged to my account for failed DD and going over drawn, we phoned the bank last night complaining saying we are going to struggle to pay our rent this month and they was not interested in the slightest and was quite rude then put the phone down on us. When using these letter templates do we need to include the © Reclaim the Right Ltd. at the bottom ?

**Tipsy0nBacardi** · 27th June 2007 09:51

hi and welcome, I would advise if you haven't already to read these

Frequently Asked Questions - Consumer Action Group
Example Step-By-Step Instructions - Consumer Action Group

**Red_Stafford** · 27th June 2007 10:08

Have I posted in the wrong place, I have noticed this is for the RBS icon

?

**Parkvale** · 27th June 2007 12:40

I think you need the Alliance and Leicester forum. I shall try to get your thread moved.

**Red_Stafford** · 27th June 2007 14:00

Originally Posted by Parkvale

I think you need the Alliance and Leicester forum. I shall try to get your thread moved.

Cheers mate if you, could.

**jansus** · 27th June 2007 20:53

Hi you have arrived !

Have a look at our threads and you will see how we are doing

http://www.consumeractiongroup.co.uk...hat-youre.html

best of luck

Jansus

**Red_Stafford** · 11th July 2007 12:43

Hi all today I have received my statements from the bank dating back to Aug 2001, I have 43 statements and another 18 pages im not sure what these 18 pages are for but the is a sheet headed "Explanation Of Abbreviations Information Shown On Screen Prints, so my next question is what do I do now ?

**jansus** · 11th July 2007 19:40

Can't Find What You're Looking For? Here's A Complete A-z Index

Simple Steps For Beginners

As on post two go to FAQ and step by step instructions - you need to go through your statements and highlight the charges that you can claim for - ready for the preliminary letter. You can use the spread sheet within the step by step instructions - but dont include the 8% S69 at this stage.The schedule needs to include the date of charge - description and amount.

there is advice somewhere about what charges you can claim - probably in step by step instructions. When you have read those come back if you have any questions

jan

**Jess68** · 11th July 2007 19:54

Hi Red, good luck with your claim, if you need help just shout,

**Red_Stafford** · 12th July 2007 10:06

Hi guys I have entered the charges into the spreadsheet but how do I calculate the overdraft icon

interest to enter into my Prelim Letter, also do I send this letter to the same address as the Data Protection Request letter ?

**junglescot** · 12th July 2007 10:28

Hi, the have a special dept set up to deal with this :

Alliance & Leicester plc
DFAR Team
Current Account Operations
Brydle Road
Bootle
GIR 0AA

Dont add any interest icon

just yet. if you download the spreadsheet with the interest calculation just remove that part. only insert the data just now.

**Red_Stafford** · 12th July 2007 11:00

Originally Posted by junglescot

Hi, the have a special dept set up to deal with this :

Alliance & Leicester plc
DFAR Team
Current Account Operations
Brydle Road
Bootle
GIR 0AA

Dont add any interest just yet. if you download the spreadsheet with the interest calculation just remove that part. only insert the data just now.

Ok but in the Prelim Letter it says "I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft icon

interest for the sum which you have taken."

So what do I put in the second part ?

**junglescot** · 12th July 2007 11:12

you will have to calclate that from all you statements where u had overdarft charges directly because you were overdrawn

**Red_Stafford** · 18th July 2007 21:44

I posted my second letter yesterday recorded delivery they should of got it today, now lets see what happens

**Red_Stafford** · 24th July 2007 15:52

Ok today I have received a letter back from the bank saying they are not going to pay me the money back do I just send them an lba icon

for now and do I need to send it to the same address as the PRELIM letter ?

**Red_Stafford** · 12th August 2007 21:41

Ok I sent the lba icon

letter of to the bank on the 26.07.08 and I have not yet heard anything back, can you please advise me on what I should do now ?

**jansus** · 12th August 2007 22:27

Sticky: OFT Test case what

read this sticky above and other threads

general advice is carry on - so you will be at the top of the pile when this is all over . But best to read all threads on here(from about 1/8/07 see what is happening to us and then decide what you want to do

jan

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