Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Help with court case

    I have just got as far as recieving a letter from A&L that they will defend and also they send me a cheque for 2604 to try and settle, this was £1000 less than their offer when i complained via FO.

    In their letter they say the offer if the difference between the charged rate and the OFT estimate of £12.

    One of the things i don't have is terms and conditionsicon does anyone have these for an Alliance & leicester current account, also does this need to be as when the account was opened or current?

    I have just recieved the defense document, quiete alot to wade through, they mention in there they have offered refund as above.

    What do I need to do?

    Similar Threads:
    Mark

  2. #2
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    Default Re: Help with court case

    Quote Originally Posted by markherd View Post
    I have just got as far as recieving a letter from A&L that they will defend and also they send me a cheque for 2604 to try and settle, this was £1000 less than their offer when i complained via FO.

    In their letter they say the offer if the difference between the charged rate and the OFT estimate of £12.

    One of the things i don't have is terms and conditionsicon does anyone have these for an Alliance & leicester current account, also does this need to be as when the account was opened or current?

    I have just recieved the defense document, quiete alot to wade through, they mention in there they have offered refund as above.

    What do I need to do?
    Hi Mark,

    There's a T&C thread here. Hopefully, you'll find the ones you're looking for :-

    http://www.consumeractiongroup.co.uk...onditions.html

    It's up to you ... you could return the cheque to them, asking them to pass your documentation onto their legal department as you intend to start legal proceedings and go for the full amount, or accept the cheque if you need the money now.

    Within their defence papers (if you wish to continue with the claim), there may be a paragraph starting you haven't "particularised" your claim. If this is the case, you'd be wise to send them your charges schedule, stating you've already sent this to A&L and the court (if you haven't, do so) and you hope this clarifies your claim.

    Then sit and wait for a hearing date and directions from the judge.

    Post your "directions" on here when you get them, so you can be advised exactly what to do. You'll get lots of help. It might be weeks yet though before you receive them, depending on how busy your local court is.


  3. #3
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    Default Re: Help with court case

    Out of interesticon as some people have been advising to go FO route rather than court - why did you decide to change form FO to the court route?

    Is it because the offer was not enough ? And did the FO advise you to change track?

    May just be interesting to others who have not yet started court action.

    Thanks

    Jansus


  4. #4
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    Default Re: Help with court case

    I did have an offer of £3650 After my compliant to FO. I opted for Court as one the offer is too low, two the county court has more power to decide and three after chatting on this web site people seemed to think that court was the best option. I am owed £10,000+ so i didn't want to get locked in FO , which also would of taken months and then end up settling for alot less.I got a sense maybe wrongly I don't know that there would be too much comprimise. The grief that the bank has caused me over the years really needs to payed for in full.

    In answer to did they advise: No they are very impartial and will not advice which route is best. Only committment you get is a full invetigation at a hearing after you offical lodge a complaint.

    Just a quick note on t&c which ones do I need, the nearest to when the account was opened? the lastest or from the start of the claim.



    Thanks

    Mark

    Mark

  5. #5
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    Default Mark v A&L

    Also have just received allocation questionaire so things moving very quicky

    Need to get my head around that

    Have many people won their case agianst a&l and do they actually go through the court process

    Mark

    Mark

  6. #6
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    Default Re: Mark v A&L

    Quote Originally Posted by markherd View Post
    Also have just received allocation questionaire so things moving very quicky

    Need to get my head around that

    Have many people won their case agianst a&l and do they actually go through the court process

    Mark
    Lots of people have had their claims settled by A&L, but these have usually been "smaller" claims for under £700/£800. A few times, A&L have "forgotten" to file and serve their defence, so cases have been won by default. Also, A&L/Wragge may not comply with the judges "directions" and not submit their papers by a specified date (some of us are waiting to find out) ... another way to apply for judgement by default. In some cases though, I've read that judges can give them extra time to submit their papers.

    There are many of us now with court dates (who knows if it will get that far). Two people are due in court next week, but they're in N. Ireland, where the rules are slightly different I gather.

    I know of no case where A&L have appeared in court (has any bank?) and it remains to be seen how far they actually take it.

    Good luck


  7. #7
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    Default Re: Help with court case

    Quote Originally Posted by markherd View Post
    Just a quick note on t&c which ones do I need, the nearest to when the account was opened? the lastest or from the start of the claim.



    Thanks

    Mark
    I can't speak for everyone else, but I just included the ones from the start of the claim year and the ones for the end year.


  8. #8
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    Default Re: Help with court case

    Urgent help needed on Allocation questionaire

    My claim is over 10,000 so according to the paper work will be heard in the fast track court.
    In section h additional information do i use the standard order which apparently has been accepted in fast track or follow the new startegy for draft order/directions to get disclosure of the actual costs of the charges.

    I'm also not sure of what protols are
    witness section
    directions
    and costs in dispute -i.e they entered in their defense that they have offered 2650, so am i disputing the difference between my claim and their offer or just my claim
    Also what documents do i send to the defendant.

    I am on a deadline of 9/7/07 so any help would be appreciated

    Mark

  9. #9
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    Default Re: Help with court case

    Hi
    do we send the allcation questionaire copies to wraggs or to the customer services dept.

    Mark

  10. #10
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    Default Re: Help with court case

    Bumping your question up

    I did not have aqicon so am not at this stage.

    Jansus

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  11. #11
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    Default Re: Help with court case

    Case guidance notes - bringing your case to court

    GOT A COURT DATE? Important, please read......

    GOT A COURT DATE? A guide to the later stages

    sorry have not had time to read these - but they were in my usefull saved threads so might help

    but bumping your questions up as well!

    jansus

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  12. #12
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    Default Re: Help with court case

    how are you getting on?

    New strategy for Allocation Questionnaires(

    just found this in general section - and also when you are a bit further ahead the "guidance note" section looks useful.


    Jansus

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  13. #13
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    Default Re: Help with court case

    Hi just had court directions for date 25th September. Any advise?

    Mark

  14. #14
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    Default Re: Help with court case

    Can you post your Directions Mark from the judge... can't advise without these. It's very important you submit exactly what the judge asks you for.

    Mimi

    A-Z CAG links to all documents you'll need for
    your claim
    (Thanks to Michael Brown for all his efforts)

    http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

  15. #15
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    Default Re: Help with court case

    The following directions apply to this claim
    the claiment shall within 28 days of service of this order send to defendant and to the court

    a) a schedule setting out each charge repayment of which is sought, showing the date,amount, and reason given(if any) for that charge beingmade, unless a schedule has already been filed with the court and served upon the defendant.

    b) Copies of any statement or other document relied upon as showing that each and every charge has been made

    c) A statement of evidence of all matters relied upon as tending to show that the charges are irrecoverable as penalties or otherwise

    d) Any other witness statements

    e)copies of decided cases and other legal materials to be relied upon

    If the claiment fails to comply with this order the claim will be struck out without further order.

    There is an interesting direction on them following using the aqicon strategy

    "If such a charge is alleged to be a pre estimate of the defendants loss incuureed by the claiment actions( whether or not such action is to be treated as a breach of contract between the parties) all facts and matters intended to be relied upan as showing that such is a proper estimate of such loss and all eveidence to be adduced at trail as to the true cost of dealing with the matter was."

    PS how did you get my post so quick?

    Mark

  16. #16
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    Default Re: Help with court case

    LOL ... you caught me at a good time Mark

    Your directions are pretty much the same as I had. Drop me a PM with your email addy and I'll send you the info. I have and my Index to guide you. It should make it all much easier for you

    Mimi x

    A-Z CAG links to all documents you'll need for
    your claim
    (Thanks to Michael Brown for all his efforts)

    http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

  17. #17
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    Default Re: Help with court case

    Thankyou so muchly

    Mark

  18. #18
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    Default Re: Help with sending N1 form & POS

    Hi, I have just completed the N1 form and modified the 4 page POCicon [posted by Michael Browne] to suit my situation.

    Just a couple of questions now:

    a] Do I post both to my local county courticon? [Warrington]
    b] Is there a standard cover letter to send with them?
    c] Do I at this stage also send my detailed list of bank charges and dates?
    d] The bank charges list has altered slightly since I initially sent it to Alliance & Leicester due to increased interesticon and charges since I started in May, is it OK for me to send the upto date list?
    e] I assume I receive a claim number at a later date?

    Getting scared now, not very good at all this legal form filling in stuff - all help is most appreciated!


  19. #19
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    Default Re: Help with court case

    Hi just got back from a week away to Judges order of a stay due to OFT High court case. What do I need to do about the court bundle does this still need to be submitted?

    Is that it now till the high court case ruling?

    Mark

  20. #20
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    Default Re: Help with court case

    ~~## Stays info and guidance ##~~
    Application for removal of a stay - UPDATED TO ACCOUNT FOR OFT TEST

    Courts & Stays



    See my thread I am in same position.

    I am trying by N244icon to have stay lifted. But it depends entirely on the court and the judge as to whether we are successful.

    JanSticky:

    OFT Test case what this means for you

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE


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