consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Your Internet search-box

Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

Your Internet searchbox
Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Scotland

Scotland If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 24th May 2006, 08:46   #1 (permalink)
laura22andrews
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 17
laura22andrews Novitiate
Default Can you help?

Hi All,

I am kinda new to this board and read through most of the posts and FAQ's. I was just wondering if anyone was suing the Airdrie Savings Bank? Thats the bank im suing but because its a small independent bank and only has around 7 branches, might it be more difficult for me to sue?
laura22andrews is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th May 2006, 12:46   #2 (permalink)
Ewan
Basic Account Customer
Default Re: Can you help?

Dont see why, should well be easier

Smaller banks have more to fear.
Ewan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 11:33   #3 (permalink)
laura22andrews
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 17
laura22andrews Novitiate
Default Meeting the Bank!!!!!!!!!!

Hi All,

I sent a preliminary approach for payment, and the bank replied saying they would like to meet me to discuss. Should i meet them, and what do they want to meet me for???

Any help is appreciated.

Regards
laura22andrews is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 11:38   #4 (permalink)
gordonhall
Gold Account Customer
Default Re: Meeting the Bank!!!!!!!!!!

No, refuse to meet them. Tell them all response must be in written form and remind them that the clock is ticking, before you take further action.

they will try to talk you round, and we can't have that now can we?!?!?
gordonhall is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 12:17   #5 (permalink)
natalie
Classic Account Customer
Default Re: Meeting the Bank!!!!!!!!!!

Hi

Can you tell us which bank it is so that it can be put in the appropriate forum please.

I think this is a delay tactic, I would just continue with the next letter when the 14 days is up, meet them if you want to , but dont expect anything other than them trying to put you off.

Natalie
natalie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 13:16   #6 (permalink)
surreyscouse
Gold Account Customer
 
surreyscouse's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 722
surreyscouse Novitiate
Default Re: Meeting the Bank!!!!!!!!!!

I'm with Gordon here. Get the response back to them immediately informing them that you do not want to meet with them at this time. You just want your money back.

Feel free to consider meeting them once you have your charges back as they may (Ha!) be trying to help you out for some reason !
surreyscouse is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 16:16   #7 (permalink)
MARTIN3030
Site Team
 
MARTIN3030's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 10,095
MARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 Authoritative
Default Re: Meeting the Bank!!!!!!!!!!

Tell them you are busy.................but prepared to consider their request as long as they are prepared to pay your charges.................


__________________
Halifax ; First and easiest of the lot.
Royal Bank Scot; 1 done 1 stayed
Telewest Broadband.......Won ..after 2 bounced cheques and them running out of time.
Barclays Business;.1 won Round 2 limitation hearing.
Citi Cards.Stayed;Stay lifted -hearing Oct.
Default removals;Rbs stayed
Virgin media; Claim filed
Vanquis;Looking for the hidden charges !
Some classic threads to read to get info;
RBS;BigCol45 v RBoS hes done it and ***WON *** a legend
http://www.consumeractiongroup.co.uk...tml#post610424 Natty v HSBC great reading for all HSBC claimers.
NatWest;Bandit v NatWest - The Full Story And Finally**WON** It was gripping !
Halifax;ocharged v halifax ***SETTLED IN FULL***
Barclays;Nightstar V Barclays ***Nightstar WON****
Abbey;Teebum V Abbey 400 posts !
Citi;Watch this space
RECLAIM THE RIGHT .....TELL YOUR FREINDS

DONATIONS HELP US TO HELP YOU
However large or small all go to ensuring that the site can continue in its fight for consumers.You can make a donation by paypal here;http://www.consumeractiongroup.c o.uk/donate.html

Cag official meet-Nottingham 4th.October 2008.All welcome.



Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
MARTIN3030 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 16:17   #8 (permalink)
MARTIN3030
Site Team
 
MARTIN3030's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 10,095
MARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 Authoritative
Default Re: Meeting the Bank!!!!!!!!!!

And I am not talking about bank charges here..................... ....

__________________
Halifax ; First and easiest of the lot.
Royal Bank Scot; 1 done 1 stayed
Telewest Broadband.......Won ..after 2 bounced cheques and them running out of time.
Barclays Business;.1 won Round 2 limitation hearing.
Citi Cards.Stayed;Stay lifted -hearing Oct.
Default removals;Rbs stayed
Virgin media; Claim filed
Vanquis;Looking for the hidden charges !
Some classic threads to read to get info;
RBS;BigCol45 v RBoS hes done it and ***WON *** a legend
http://www.consumeractiongroup.co.uk...tml#post610424 Natty v HSBC great reading for all HSBC claimers.
NatWest;Bandit v NatWest - The Full Story And Finally**WON** It was gripping !
Halifax;ocharged v halifax ***SETTLED IN FULL***
Barclays;Nightstar V Barclays ***Nightstar WON****
Abbey;Teebum V Abbey 400 posts !
Citi;Watch this space
RECLAIM THE RIGHT .....TELL YOUR FREINDS

DONATIONS HELP US TO HELP YOU
However large or small all go to ensuring that the site can continue in its fight for consumers.You can make a donation by paypal here;http://www.consumeractiongroup.c o.uk/donate.html

Cag official meet-Nottingham 4th.October 2008.All welcome.



Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
MARTIN3030 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 22:22   #9 (permalink)
laura22andrews
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 17
laura22andrews Novitiate
Default Re: Meeting the Bank!!!!!!!!!!

Hi All,

Thank You for your replies. I was just looking for your opinions as i kinda guessed they were either going to fob me off or try and delay time or worse, talk me out of suing them.

Sorry if i posted in the wrong place but i really dont have a clue as i dont use forums (only started using this one). I will right a nice letter explaining, as i work 9 to 5, i cant meet them unless they pay my lost wages Ha ha, as if.

Regards,

Laura.

Ps i am with the Airdrie Savings Bank, they are a small Scottish bank.
laura22andrews is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 6th June 2006, 22:27   #10 (permalink)
MARTIN3030
Site Team
 
MARTIN3030's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 10,095
MARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 Authoritative
Default Re: Meeting the Bank!!!!!!!!!!

You dont seem to be doing so bad up to now.


I would be wary about telling them you have a regular 9 to 5 job tho....................Th ey may think you can afford to pay their charges lol


__________________
Halifax ; First and easiest of the lot.
Royal Bank Scot; 1 done 1 stayed
Telewest Broadband.......Won ..after 2 bounced cheques and them running out of time.
Barclays Business;.1 won Round 2 limitation hearing.
Citi Cards.Stayed;Stay lifted -hearing Oct.
Default removals;Rbs stayed
Virgin media; Claim filed
Vanquis;Looking for the hidden charges !
Some classic threads to read to get info;
RBS;BigCol45 v RBoS hes done it and ***WON *** a legend
http://www.consumeractiongroup.co.uk...tml#post610424 Natty v HSBC great reading for all HSBC claimers.
NatWest;Bandit v NatWest - The Full Story And Finally**WON** It was gripping !
Halifax;ocharged v halifax ***SETTLED IN FULL***
Barclays;Nightstar V Barclays ***Nightstar WON****
Abbey;Teebum V Abbey 400 posts !
Citi;Watch this space
RECLAIM THE RIGHT .....TELL YOUR FREINDS

DONATIONS HELP US TO HELP YOU
However large or small all go to ensuring that the site can continue in its fight for consumers.You can make a donation by paypal here;http://www.consumeractiongroup.c o.uk/donate.html

Cag official meet-Nottingham 4th.October 2008.All welcome.



Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
MARTIN3030 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th June 2006, 12:51   #11 (permalink)
thecornflake
Gold Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 509
thecornflake Novitiate
Default Re: Meeting the Bank!!!!!!!!!!

I'd be wary of this - if you refuse to meet with them and then the case goes to court could they argue that you didn't give them reasonable chance to negotiate/refund the money? This is after all the main reason we send several letters rather than starting court action straight away.

Or I'm reading too much into it and they just want to talk you out of it. As you'd be litigating in person if it did go to court you can get away with a few things as you're not expected to know as much about the legal system as a lawyer, so I don't see it seriously damaging your case.

Personally I would meet them anyway just to see what they said (under condition they allowed me to record the meeting). If you're confident they can't talk you out of it I don't see what you've got to lose.
thecornflake is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th June 2006, 13:06   #12 (permalink)
MARTIN3030
Site Team
 
MARTIN3030's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 10,095
MARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 AuthoritativeMARTIN3030 Authoritative
Default Re: Meeting the Bank!!!!!!!!!!

Theres arguements both ways,but its Lauras choice as to whether she wants to negotiate face to face or by other means.

If its shown to be a point on which they could have an advantage on later,then obviously she needs to think about that.

The general consensus here is that she should not go down this route.

Theres nothing to stop her from declining their offer due to the large number of commitments she has got which does not afford her the time .......?


__________________
Halifax ; First and easiest of the lot.
Royal Bank Scot; 1 done 1 stayed
Telewest Broadband.......Won ..after 2 bounced cheques and them running out of time.
Barclays Business;.1 won Round 2 limitation hearing.
Citi Cards.Stayed;Stay lifted -hearing Oct.
Default removals;Rbs stayed
Virgin media; Claim filed
Vanquis;Looking for the hidden charges !
Some classic threads to read to get info;
RBS;BigCol45 v RBoS hes done it and ***WON *** a legend
http://www.consumeractiongroup.co.uk...tml#post610424 Natty v HSBC great reading for all HSBC claimers.
NatWest;Bandit v NatWest - The Full Story And Finally**WON** It was gripping !
Halifax;ocharged v halifax ***SETTLED IN FULL***
Barclays;Nightstar V Barclays ***Nightstar WON****
Abbey;Teebum V Abbey 400 posts !
Citi;Watch this space
RECLAIM THE RIGHT .....TELL YOUR FREINDS

DONATIONS HELP US TO HELP YOU
However large or small all go to ensuring that the site can continue in its fight for consumers.You can make a donation by paypal here;http://www.consumeractiongroup.c o.uk/donate.html

Cag official meet-Nottingham 4th.October 2008.All welcome.



Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
MARTIN3030 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th June 2006, 13:19   #13 (permalink)
Bookworm
Platinum Account Customer
 
Bookworm's Avatar
Default Re: Meeting the Bank!!!!!!!!!!

MOD: Moved to "Scotland" Forum.

.
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th June 2006, 13:31   #14 (permalink)
Bookworm
Platinum Account Customer
 
Bookworm's Avatar
Default Re: Meeting the Bank!!!!!!!!!!

It would not be seen as unreasonable to refuse the meeting.

OP is planning legal action,and has every right to demand that any communication between herself and defendant be made in writing. She does not have to offer any other explanations or excuse, and should not.

In fact, my feel is that if she does that, that may well convince the bank to take her more seriously.

Can I point out something I see a lot in the forum? As opposed to a compensation case, for example, there is no duty to mitigate, meet half-way if you will. You are claiming a certain amount as due, 100% refund closes it. Your duty to mitigate goes as far as trying to keep out of court (hence the letters), NOT to negotiate a lower payment.

If you're not sure, think about it: Would your local council accept 1/2 your council tax to settle your bill if you fell behind? Would your creditor accept less than 100% repayments when you default ? (forget exceptional circumstances for a sec)

So no. If they want to meet, if they offer 50%, it is not "bad form" to refuse. Your claim, your rules.

.off soapbox.
__________________
Barclays: Won ~ NatWest: Won ~ Halifax (x2): Won ~ FNMF: Won ~ Barclaycard: Won ~ GHD: Won ~ Grattan: Won ~ GE Money: Won ~ Capital One: Won ~ Land of Leather: Won.
*~*~*~*~*~*~*~*~*~*~*~*~*


All advice and opinions given by Bookworm are personal, and are not endorsed by ConsumerActionGroup or BankActionGroup. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
Bookworm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th June 2006, 13:34   #15 (permalink)
thecornflake
Gold Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 509
thecornflake Novitiate
Default Re: Meeting the Bank!!!!!!!!!!

Good points and I'm not recommending her to meet with them as such. Just pointing out something we may not have thought of that may need to be taken into account.

The having other commitments excuse is a good one. And it sounds like they haven't specifically said it is to discuss this matter anyway in which case I would possibly recommend going.

EDIT: Just read Bookworm's post - Good point in that you only have give them reasonable TIME in which to pay the full amount claimed which doesn't require meeting in person. I now agree more so that you shouldn't attend a meeting with them. Thanks BW for clarifying.

Last edited by thecornflake; 7th June 2006 at 13:36.
thecornflake is offline  
Digg this Post!