Student Loan Company???

[deejayc]

Hi All

I'm a new comer to this site and am just really finding my way around at the moment. Not sure if this has been covered elsewhere but can this process be followed for the Student Loans Company? Do they fall into the financial institution category? My husband is experiencing a nightmare with them at the moment!! Any advice will be greatly appreciated.

I have been at the end of my tether with RBS for some time now and I have just sent away my Data Protection Act letter yesterday, in the past few weeks alone they have charged me almost £300 - and on some occassions I have paid money in the same day as DD's and they have returned these items unpaid. It has gotten so bad that they are making me ill and rather than phone to complain I have just decided enough is enough, this site has really given me the confidence to fight back!! Thanks!

No doubt I'll be back for some more help, roll on the 40 days for them to tell me just how badly they've ripped me off. It doesn't bear thinking about.

Thanks
Diane

[scottishpol]

I would also be interested to find out about the SLC as I have had "penalty" charges applied to my loan account and was put under alot of pressure by them for supposed outstanding debts owed to them.

Hang in there deejayc, I know exactly how you are feeling. From this point on things can only get better. I too played the d/d game with them. They had me running around like a headless chicken. NEVER AGAIN!
The truth of the matter is that these punative charges are unlawful, briefly consider all the stress and grief they put you through, then feel it dissapear as you exact your rights!

[deejayc]

Thanks for the words of support scottishpol, much appreciated!

Is there anyone who can offer any advice re the student loan company? The balance my husband had was almost paid off and due to a few mistakes by him the debt is swiftly mounting up again! He is refusing point blank to give them any more money for charges but they won't budge!

Almost as bad as those with the masks on at RBOS!!!

[mahala]

I got my Data Protection Act information from the Student Loans Company this morning.

I need to check through it carefully because it really is the most confusing bundle of crap you could imagine. Every page is a screen shot - no doubt designed to be confusing. There is also a set of notes out on the account by the operators after phone calls etc. It makes interesting reading, especially as much of it is incaccurate and records conversations that never took place.

Having trawled through 8 years of the stuff this morning, I found £36 in charges, and yet letters sent to me by them listed far more than this.

I would suggest asking for full disclosure from them and seeing what info is there. They are renowned for shoddy service and messing up people's accounts.

I'm a teacher, and I don't know a single teacher with a student loan who hasn't had problems with the SLC.

[Falkirk1298]

Originally Posted by mahala

I got my Data Protection Act information from the Student Loans Company this morning.

I need to check through it carefully because it really is the most confusing bundle of crap you could imagine. Every page is a screen shot - no doubt designed to be confusing. There is also a set of notes out on the account by the operators after phone calls etc. It makes interesting reading, especially as much of it is incaccurate and records conversations that never took place.

Having trawled through 8 years of the stuff this morning, I found £36 in charges, and yet letters sent to me by them listed far more than this.

I would suggest asking for full disclosure from them and seeing what info is there. They are renowned for shoddy service and messing up people's accounts.

I'm a teacher, and I don't know a single teacher with a student loan who hasn't had problems with the SLC.

I'm a teacher too, and agree with your analysis! Could you PM me so we can compare notes off-board?

Thanks

[Robertxc]

I don't see why the SLC should be any different. I guess it depends whether or not they're classed as a commercial organisation. Even so...

Frankly, I have no idea.

But I'm sure someone else will!

[myvesta-sean]

Hi There,
Yes I am interested in this topic too. The Students Loan Company however are treated differently to commercial lenders within the context of bankruptcy however (Student Loans can not be included in a bankruptcy petition) They are (presently) still administered the same way as other commercial lenders within an Individual Voluntary Arrangement (IVA) though.

[princess jane]

I managed to claim my charges back from them, only about £30 but better in my pocket...

[Drowningindebt]

princess jane or anyone, can you have a look at my thread-

http://www.consumeractiongroup.co.uk...ent-loans.html


and give me any advise.ie. should I send them a written S.A.R - (Subject Access Request) or just wait and see what they send out. Many thanks in advance.

[daisygrl]

Hey Diane
Student loans can definitely be a nightmare. You should try google.com or whitepages.com and search student loans. If you still need help finding someone let me know.

[Hum]

Does anyone know if student loans can call in a debt whilst the borrower is still a student?

[rory32]

Best to start your own thread on this Hum. What do you mean by calling in a debt and when was the student loan taken out?