ashleyjane vs clydesdale bank

[ashleyjane]

I am about to send of my first claim letter to cb. I am waiting on my credit reference report to see if they have made a black mark against me. This is important to me because the accont they closed was a business accountand my business is still in business - no thanks to cb. If they have marked my cr can I ask them to remove it when I send my first letter.

aj

[Rooster-UK]

If a default was issued as a result of difficulties caused by unlawful penalty charges, you are entitled to ask that it be removed (not just marked as settled) as part of your claim.

Regards, Rooster.

[ashleyjane]

Hi All, Today I received a reply from the Clydesdale Bank to my prim. letter. Only seven days after I sent it -is that rather quick? I think it is probably a fob-off letter as it goes on to list terms and conditions and ends with "not prepared to refund the charges on your account". They have sent me a leaflet - "Internal Complaint Handling Procedures" and notes that if I have not responsed within 8 weeks they will consider the matter closed.

I also note that this letter comes from the Advice Quatility Unit - Charges Section in Leeds - I sent my original letter to the Head Office in Glasgow.

Do I now proceed with a LBA and do I send it to Glasgow or Leeds. As I live in Scotland will I be going after them in here or in England?

Also as this is a business account is the LBA letter any different to the template one.
Anybody any thoughts.

[ashleyjane]

Well, sent of business lba letter to Charges unit in Leeds. Hope this is ok. No doubt it will be court action.