Malcyme v Lloyds tsb

malcyme · 6th November 2006, 20:51

Hi folks, just about to send my S.A.R - (Subject Access Request) letter but I don't know if I should send it to Lloyds tsb scotland or just Lloyds tsb as I live in scotland. Anyone know what I should do?

Cheers

kingliam · 7th November 2006, 08:58

Hand delivered to a Local Branch is a good bet, their systems are linked so it should not matter where you send it too, you'll still get your statements.

GaryH · 7th November 2006, 10:02

Remember to get it signed for!

malcyme · 7th November 2006, 20:16

Right so I just go in to the bank and hand it over and bobs your uncle.................... ........ or auntie. Do I address it to the manager or just the bank?

GaryH · 7th November 2006, 20:22

Does'nt matter, just the bank will do. Obviously you need to take the £10 fee with you and make sure they understand that they need to forward it to the relevant department. Like I said before, its important you get it copied and signed, or else some other form of receipt. The 40 days start ticking as soon as you hand it over.

malcyme · 7th November 2006, 20:25

So say if I got them to stamp my copy at the desk that would count as a signature wouldn't it? Then it would be up to them to forward it on to the department?

GaryH · 7th November 2006, 21:42

Yep, thats fine.

malcyme · 7th November 2006, 22:32

Thanks Garyh, very helpful!!

malcyme · 9th November 2006, 19:30

Right troops, handed in my S.A.R - (Subject Access Request) today. Just have to play the waiting game now.

GaryH · 10th November 2006, 12:27

Good stuff. Lloyds don't usual mess about to much with the S.A.R - (Subject Access Request)'s, you should get it within 3 or 4 weeks. If not, send a 'nudge' letter.

Keep us informed.

malcyme · 11th December 2006, 20:13

Right folks got all the information I needed from TSB on Friday there. About three months worth of statements were missing but they had included a list of the charges for the period that was missing so that was alright.
After toting everything up they are due me (trumpet fanfare) 1275 pounds.
Sorted out my preliminary letter and sent it away today recorded delivery, just have to sit back and await their "we don't care" letter.

malcyme · 3rd January 2007, 22:50

Right folks a little update. Got my "we don't care letter" from Lloyds TSB on the 28th but due to it coming up to New Year at the time I thought I would wait to send my second letter. Going to post it tomorrow morning.

Cheers Malcyme.

malcyme · 5th January 2007, 14:56

Can anyone help me. I'm going to go down the Summary Cause route, is there any other information that I have to put into this or is the information for the small claims procedure sufficient???????

)

malcyme · 13th January 2007, 16:37

Good news people, I got a nice letter from the bank this morning. It said that they think that their charges are fair but in this instance they are willing to pay me back £750.........RESULT.
Now obviously I am going to claim the rest back as well but I don't know how to go about it.
Should send them a letter saying that I will accept the payment as part payment and that I want the rest payed to me or should I just go straight to the court stage as they stated on the letter that that would be their final correspondence on the matter.

All views and help on the matter would be greatly appreciated..

Thanks Malcyme

GaryH · 13th January 2007, 17:24

Send this then carry on with exactly the same timescale as before - http://www.consumeractiongroup.co.uk...ent-offer.html

Giveitback · 14th January 2007, 13:29

summary cause is pretty much the same as small claims. There's more info here on exactly what to do with it, and the only thing I can think of is that its a different form, although it looks the same excpet for the title.

javorb · 14th January 2007, 22:22

lucky fella ,i am tried unsuccesfully tried to claim £743 from ltsb ,their was no offers and that their charges are fair ,i am now having to go to small claims

Giveitback · 14th January 2007, 23:52

At what stage are you? You should always plan that you're going to court. I'm expecting to be there on Thursday for the second part of my claim, although the bank's lawyers don't seem to have any intention of being there.

malcyme · 15th January 2007, 01:04

Quote:

Originally Posted by GaryH

Send this then carry on with exactly the same timescale as before - http://www.consumeractiongroup.co.uk...ent-offer.html

Thanks Gary. There wasn't anything to send back to the bank with the letter that they have sent me so I think that they are just giving me the money back with no conditions attached. So what I am going to do is wait until I have the money in the bank then send them the letter that you have given me the link to with a few changes to it and go on and claim the rest back. I will post the letter they sent me tomorrow for everyone to see.

malcyme · 15th January 2007, 01:11

Quote:

Originally Posted by Giveitback

At what stage are you? You should always plan that you're going to court. I'm expecting to be there on Thursday for the second part of my claim, although the bank's lawyers don't seem to have any intention of being there.

I did plan to go to court but didn't expect them to send me that letter giving me some of my money back, that's what threw me a bit. I wasn't sure how to go about it after they sent me the letter but I've got it sorted now. It's going to make it easier for me now though because now I can just do a small claim instead of doing the summary cause.

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