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Go Back   The Consumer Forums > The Consumer Forums
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Scotland If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 25th May 2008, 17:09   #1 (permalink)
tootsmaloots
Basic Account Customer
 
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Join Date: Nov 2006
Posts: 6
tootsmaloots Novitiate
Default Please.... help needed with RBS claim!!

Hi, I successfully managed to get my charges refunded by BoS last year. This claim with RBS is much bigger and just when I was about to start the claim, I was advised to await the outcome of the test case... since I now believe that things have moved on, I am looking for some guidance.

I have a claim of £5700 to put to RBS for charges levied on my account over the past 10 years. The account was closed 2 years ago.

Can someone give me some guidance on how I should proceed.... I have all my statements and have calculated the charges. Who should I claim through? Should I write directly to the bank? As it is over £3000 what should I do?

I really don't want to mess this up! Can't afford to lose the claim - any help will be greatly appreciated!

Thanks
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Old 25th May 2008, 17:35   #2 (permalink)
rory32
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Default Re: Please.... help needed with RBS claim!!

Quote:
I have a claim of £5700 to put to RBS for charges levied on my account over the past 10 years.
I would deal with the claim for the last 5 years first as you may not get more than 5 years back.
Quote:
Who should I claim through? Should I write directly to the bank?
You need to write directly to the bank in order to give them the opportunity to pay. Only once this is exhausted can you then go to court.

I think you need to take some time to read the FAQ's here

Also have a read through the Scottish Court Procedure in the stickies in this forum.

At the moment any court claim will be sisted in all probability but by entering your claim the limitations clock stops ticking on those charges.
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