Money returned from BoS

emmastyles66 · 19th April 2006, 11:28

Recieved a letter today offering me £100 pounds back of my £300 pound claim. I called the number provided to let them know i would be continuing my claim and therefore would not be requiring the money offered. The guy listened to what i had to said and then offered me £292. I accepted this offer as i was not prepared to quibble over the last £8. I know i possibly gave up to soon but the bank balance will be happy!

Bovvered · 19th April 2006, 11:54

Awesome result - well done!!

fruitycar · 19th April 2006, 12:07

good result! How far along the claim process did you get?

emmastyles66 · 20th April 2006, 10:57

i sent one letter to my local branch, but recieved no reply so i sent the same letter as an email via the website and within 3 weeks i recieved the letter saying they would offer me £100 so i called them and told them no. and they increased there offer to £292 which is apparently the charges i had paid in the last 6 months. (it was a very new account i had with them)

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