Royal BOS

john.-h · 15th February 2006, 20:26

no one else seems to be posting about royal bank of scotland and its only bank of scotland in this section. Is this a bad omen?

BankFodder · 15th February 2006, 20:33

It must mean that they are a very decent, honest, ethical upfront bank.
Why, do you know something else?

gothicf0rm · 15th February 2006, 21:33

my parents seem pleased with them. infact everyone who banks with them who i know who ive mentioned this site to is happy with them!!! the less posts about a bank the better i think on this site... the admins here should tote up the number of cases for each bank each year and award something to the worst and best.

comanche · 15th February 2006, 21:38

Don't forget that they own Nat West!!

vix2000 · 15th February 2006, 22:53

my ex, myself and my daughter have both had RBS accounts and been stung with excess charges. We have since moved elsewhere for this reason. It does seem that there aren't many posts about them on here though.

gothicf0rm · 16th February 2006, 03:37

my friends have all said they queried the charges back each time they were made and got them back. i guess they are better at refunding if you ask, like the BoS seem to be compared to the halifax.

cr4ckerman · 18th February 2006, 21:30

Definately NOT!

My wife and I have been customers of the RBOS for nearly 25 years. Just before Christmas 2005 I requested a small additional overdraft for a month to cover an anticipated shortfall in my monthly salary. It was refused and they then hit us with Â£ 271 worth of charges in seven working days.

Since July 2003 to the current date RBOS have hit us with charges for unpaid direct debits etc. totalling Â£ 3763. A letter sent to the Head Office just under two weeks ago hasn't even been acknowledged yet!

Docubot · 18th February 2006, 21:48

Quote:

Originally Posted by gothicf0rm

my parents seem pleased with them. infact everyone who banks with them who i know who ive mentioned this site to is happy with them!!! the less posts about a bank the better i think on this site... the admins here should tote up the number of cases for each bank each year and award something to the worst and best.

Indeed, I am attempting to get something along those lines going.

Would you please look here:

http://idigital.vm.bytemark.co.uk/bag/survey.php

..and let me know what you think of the idea.

It's obviously in BETA, and all posts, and indeed votes will be deleted in a weeks time.

gothicf0rm · 19th February 2006, 00:04

looking really good, its whats needed because this forum just has the same questions and answers over and over. i think once enough cases have gone under the bridge the BAG should recommend the most refund friendly bank (im sure there is one out there)

redusga64 · 21st February 2006, 13:50

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over Â£145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

redusga64 · 21st February 2006, 13:50

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over Â£145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

BankFodder · 21st February 2006, 15:25

Quote:

Originally Posted by redusga64

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over Â£145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

You are hijacking someoone else's thread.

Please start a new thread and also read around the forum if you haven't yet done so

BankFodder · 21st February 2006, 15:25

Quote:

Originally Posted by redusga64

I have been with the Royal BAnk of Scotland for over 6 years i have a good relationship with some of the staff in my branch but this does not stop them from hitting me with charges as this became a problem i requested if there was an problems for them to contact me they did on several occassions where i was able to cover before the charges went through and got them cancelled but this has stopped and having checked my account today i have been hit with over Â£145 of bank charges. Knowing that i have paid alot in charges over the last 6 years i thought this has to end somewhere and i proceeded to write the letter which i got from the library but now i'm unsure of to post it or not as to the head office is in Edinburgh can anyone help me on this and advise what i should do?

Thanks

You are hijacking someoone else's thread.

Please start a new thread and also read around the forum if you haven't yet done so

redusga64 · 21st February 2006, 16:59

Apologies i'm new to this i will post else where.

redusga64 · 21st February 2006, 16:59

Apologies i'm new to this i will post else where.

BankFodder · 21st February 2006, 17:58

Quote:

Originally Posted by redusga64

Apologies i'm new to this i will post else where.

Thanks

BankFodder · 21st February 2006, 17:58

Quote:

Originally Posted by redusga64

Apologies i'm new to this i will post else where.

Thanks

calliope · 3rd March 2006, 19:37

I opened an account with RBOS when I was a very young (for a free money box I think!) and I haven't used this account at all since I was about 15, (switching to HBOS with whom I've had no problems) but have never gotten around to closing it as I'm away from home at university and just use my other student account. So it was sitting there with 80pence in it, getting about a penny interest a year, and then last month I received a statement saying that I have gone over my overdraft limit and am now being charged a 'Maintenance Charge' of Â£28.00 a month. This is without me using my account for seven years!

Then I discover that the RBS have upgraded my account without my permission to a 'Royalties' one with a subscription of Â£6.00, something I never signed up for. Since my account did not have sufficient funds to pay for this subscription they are levying me with these monthly charges. I've been to my bank to complain but they're refusing to give me a refund and are insisting that I pay the penalties.

I've just written a letter to the head office, and I really hope it gets resolved. I'd appreciate any feedback on whether you guys think this is a legitimate claim on my part. Thanks!

BankFodder · 3rd March 2006, 20:16

calliope

You have hijacked someone else's thread. Furthermore it is a thread which already contains a request and a warning to another user not to hijack the thread.

We work very hard trying to follow people's stories and to support and advise when we can. Hijackers make things very difficult and take alot of time.
I can't understand why it isn't obvious that you should start your own thread especially when the issue has already come up above.

DON'T HIJACK THREADS. BEGIN A NEW ONE FOR YOUR STORY

I think that you should contribute to our book fund to make up for it.

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