consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Residential and Commercial Lettings

Residential and Commercial Lettings This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 28th January 2007, 20:00   #1 (permalink)
papadak
Classic Account Customer
Default Short term tennant leaves v early - what are my rights?? HELP!!

Hi,

This is 1st post so please be gentle with me ...

We rented out a room in our house to someone for 8 weeks. The company they worked for paid their rent in full. After 2 days, yes 2 days they disappreared without trace, leaving the key in our letterbox and leaving us wondering what had happened. 3 months later we receive a letter requesting 7 of the 8 weeks rent back. We have refused ... are we right in doing this and do we have any rights etc??
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th January 2007, 20:20   #2 (permalink)
blacksheep1979
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 1,187
blacksheep1979 Informativeblacksheep1979 Informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Did you have a contract?

If yes, who signed it?

If yes, were there any clauses regarding leaving earlier and what length was the contract term for?

How did the company pay and did you give a receipt?
blacksheep1979 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th January 2007, 20:26   #3 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Hi,

There was no contract. The tennant was attending a course with 30 others. Each person arranges their own living arrangements. All details were agreed by email and telephone correspondence. The length of stay (from and to) was of course pre-arranged.

The company paid by cheque and I provided a receipt.
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th January 2007, 20:28   #4 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Also there were no clauses re early leaving and the period of time was pre-agreed for 8 weeks. (i.e. a from & to date)
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 15:08   #5 (permalink)
electron99
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 161
electron99 Novitiate
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

My own view is that you don't have to refund anything.No adequate notice was given, and you could argue that you had to keep the room available in case the tenant returned.The fact that he chose not to use it is not your problem.
electron99 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 15:27   #6 (permalink)
demon_x_slash
Platinum Account Customer
 
demon_x_slash's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 2,565
demon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Did you attempt to contact the company involved to see where your tenant had gone? Did the company attempt to contact you before now? How far into the agreement are you - how many weeks were left before the company contacted you?

In 'normal' tenancy situations, the tenant is liable for any rent due for the duration of the tenancy, no matter where they are or what they're doing. By not even notifying you that they were breaking the agreement, you were unable to recover any of your losses by re-renting the property/room, and so the money remains yours - if the company/tenant had contacted you, you may have been able to arrange something, either by their arranging for another tenant (their responsibility if they break the contract), or by compensating you if this was not possible.

That is, as I said, how it works with 'normal' tenancy agreements - lodgers (living with landlord) have even less rights than tenants (living in seperate property), so I am unsure as to how far this goes with regards to contract law...
__________________
-----
Click the scales if I've been useful!
demon_x_slash is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 15:36   #7 (permalink)
blacksheep1979
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 1,187
blacksheep1979 Informativeblacksheep1979 Informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Yup, tell them to take a running jump - they're just trying it on. If the tennant hasn't told you he's leaving then as deomonx says you have to keep the room for him. Its kind of like me moving out of my flat, not canceling the standing order and in a years time asking for the rent back - totally unreasonable.
blacksheep1979 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 16:18   #8 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Thank you to those that have responded so far, very very grateful for this!

A bit more history to this situation:

Twice a year my wife & i rent out our spare room to professional medical people .. Doctors/ top physios etc. These people come from all the UK & Europe to attend an advanced course in their chosen field at this 'school of excellence'. The centre provides the 'students' with a listing of accomodation of which we are on that list. Each time the courses come around we always receive a lot of calls/emails (we have been doing this for 5 years and each time have received commendation each and every time. We always make sure that all their needs are provided for + desk, lighting, tv & internet use) In this particular instance we accepted this person over 3 others and everything went smoothly. As i've already stated their company paid for their stay in full (from 25th Sept - 17th Nov). They arrived a day early on the 24th, i even picked them up from the train station (1 hour round trip) Every courtesy as usual was offered and then on the 26th Sept (Tues) they disappeared without trace, leaving the door key in our letterbox. However the hallway was marked with what looked like suitcase streaks. I have since found out that they completed the course, so therefore must have stayed somewhere (their home is overseas) My thinking is they are trying to re-coup their other accomodation costings!

I have received a written claim for 7 of the 8 weeks. Giving us 14 days to produce a Bankers Draft before action!

Thanks for reading this.
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 17:19   #9 (permalink)
blacksheep1979
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 1,187
blacksheep1979 Informativeblacksheep1979 Informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

let them take you to court - but first point out that you received no notice of termination so didn't know if the person was going to return or not and so had no chance to try recover any potential rent. Also point out you turned down other prospective tennants for this one so are definately out of pocket if you return the money. Finally suggest that maybe they should seek the refund from the tennant as it is them that has caused all the problems.
blacksheep1979 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 17:28   #10 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Quote:
Originally Posted by blacksheep1979 View Post
let them take you to court - but first point out that you received no notice of termination so didn't know if the person was going to return or not and so had no chance to try recover any potential rent. Also point out you turned down other prospective tennants for this one so are definately out of pocket if you return the money. Finally suggest that maybe they should seek the refund from the tennant as it is them that has caused all the problems.
Hi Blacksheep1979,

Thank you for your message

The person wanting to sue us is actually the Tenant, not the Company (who paid their rent in full at the start, i.e. before the tenant's arrival). The company appear not to be in the loop here. My thinking is the tenant is trying to re-coup their own actual outlay for accomodation found elsewhere. As I understand it from the Medical School they did complete the course, therefore they must have lived somewhere. I'm actually thinking of counter-suing here?
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 17:30   #11 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

The last time we heard from this person was on the 25th Sept, the night before they vanished. The next time of course was via a registered letter demanding monies before action!
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 17:33   #12 (permalink)
papadak
Classic Account Customer
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

The letter demanding monies was received on 22nd Jan 2007 ... nearly 4 months later!
papadak is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 29th January 2007, 23:52   #13 (permalink)
MrShed
Platinum Account Customer
 
MrShed's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 4,496
MrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Be aware, this situation is not (IMHO) as cut and dry as posters above suggest. It is probable that the court would take the returned key as the return of possession of the room. No written notice of termination is required from a normal tenant, never mind a lodger(who has zero security of tenure). A lodger needs give no notice at all that he is moving out. This is compounded by the fact that you have no written contract, only a parol(oral) one. If the judge is satisfied that such a parol contract for 8 weeks existed, then you will be entitled to the financial loss to you for breaking that contract, but NOT for the entire amount of the rent.

My opinion: they probably are just trying it on, and I would personally wait until they sue you. But be prepared for the possibility that you may well lose in court.

*EDIT* just read that it was the company that paid, this should mean that he has no claim. However, do not count on it. It depends how it is looked upon by the courts, who is seen as the "tenant"(company or the tenant). However, it does put you in a stronger position.
__________________
7 years in retail customer service

Expertise in letting and rental law for 6 years


By trade - I'm an IT engineer working in the housing sector.

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

Please click the scales if I have helped!!

Unfortunately, I have decided that I am no longer able to assist over Private Message. If you would like my assistance, please do PM with a link to a thread, but please do not PM me your full query - due to time constraints I am unable to answer these.

Last edited by MrShed; 30th January 2007 at 00:54.
MrShed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 02:17   #14 (permalink)
half ax I
Basic Account Customer
 
half ax I's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2007
Posts: 135
half ax I Novitiate
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

Looks to me that the only entity that could ask for repayment is that which made the payment, ie the company. The contract (in whatever form it took) was with the company. You offered the room for a period of time and they paid for it. A contract existed in that an offer was made and was accepted and a consideration (payment) made with a legal intention for OP to deliver a room for a stated period. The person who used the room is not actually party to the contract and has no rights to ask you to repay them something they haven't paid you for.

IANAL - Just my thoughts.
half ax I is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 02:39   #15 (permalink)
blacksheep1979
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 1,187
blacksheep1979 Informativeblacksheep1979 Informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

mrshed - the op seems to imply that they had an agreement via email for an 8 week let.
blacksheep1979 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 08:04   #16 (permalink)
demon_x_slash
Platinum Account Customer
 
demon_x_slash's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jun 2006
Posts: 2,565
demon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritativedemon_x_slash Authoritative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

And they were on a list of people who had done this before, it seems to be a regular setup; and as blacksheep says, the intent to form a contract was obvious (emails), and their previous experience as 8 week let 'landlords' strengthens their case that a contract was also formed this time for this tenant.

Good point halfax - if the company paid you, papadak, there is no way any refund in any shape or form can go directly to the tenant in any case, as it's not the tenant's money.
demon_x_slash is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th January 2007, 08:23   #17 (permalink)
MrShed
Platinum Account Customer
 
MrShed's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 4,496
MrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informative
Default Re: Short term tennant leaves v early - what are my rights?? HELP!!

If the tenant can prove that they reimbursed the company for the rent, then yes the tenant could sue. If the email details were with the tenant rather than the company, then this would be even more the case. BS, I did not read the bit about the emails. Regardless, I stand by the point that the existence of such a contract does not entitle the poster to the full 8 weeks rent, merely the rent for the time he was resident and any extra (provable) financial loss due him leaving early.

Who made the arrangements via email OP? The tenant or the company?
MrShed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!