consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Residential and Commercial Lettings

Residential and Commercial Lettings This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 9th November 2006, 12:27   #1 (permalink)
leeds77
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Nov 2006
Posts: 13
leeds77 Novitiate
Default Deposit dispute

The letting agency from the apartment we have recently moved out of tried to charge us £300 for a new bath which they said we had damaged even though the damage would seem to be wear & tear.

After arguing the case we have been told that we will be charged £200 to take into account depreciation on the grounds that when you leave a property you can't be charged for the cost of a replacement, but can be charged for the value of the bath when we left the property which seems reasonable.

However they letting agency is trying to charge us £150 for 'decor' ie to paint over marks on walls.

I would suggest that given that decor has a lifespan of 3-5 years in a place like that (a point which was agreed by the letting agency) & the property was four years old when we moved out then it is unreasonable to charge us the full amount. Theoretically for sake of argument that the decor has a lifespan of 5 years & we moved out after 4 years then we should be charged £30.

However I have no idea of what the regulations or laws regarding this state so would appreciate any helpful advice on the subject?
leeds77 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th November 2006, 13:19   #2 (permalink)
MrShed
Platinum Account Customer
 
MrShed's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 4,496
MrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informativeMrShed Highly informative
Default Re: Deposit dispute

Again, it is a "fair replacement" cost. So in this case, you would not be expected to foot the bill for full redecoration, only a proportion based upon age and condition.
MrShed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th November 2006, 18:58   #3 (permalink)
Jhawc24
Classic Account Customer
 
Jhawc24's Avatar
Default Re: Deposit dispute

There is a template letter here, plus read through the ARLA regs - very interesting. Surely marks on the decoration are counted as fair wear & tear!

Unfair deposit deductions

Also some good advice here Shelter: Advice and support .

Good luck, Joan
Jhawc24 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th November 2006, 16:14   #4 (permalink)
leeds77
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Nov 2006
Posts: 13
leeds77 Novitiate
Default Re: Deposit dispute

I have got the list of cost from the contractor who did the work on the flat, which is as follows:

£40 to:

straighten curtain rail (due to the curtains being too heavy plus the fact that the letting agents had been out to sort this while i was there)

repair a chip in the laminate flooring
repair a chip in the door

£10 to:

repair a blister on the work surface

£40 to:

plaster over small chips in the wall
clean stain on carpet (which was caused by water leak)

£30 to:

straighten curtain rail in bedroom (due to the curtains being too heavy plus the fact that the letting agents had been out to sort this)
paint over marks on wall

£30 to:

paint over marks on wall of the hall which were caused by the fact that the door was supposed to be spring mounted & close slowly but this didn't work therefore used to close quickly thus making it impossible to get into the flat with shopping/luggage without brushing against the wall.

given that the stain was caused by a water leak i dont get how i should be responsible for this cost, similarly with the curtain rails.

the actual costs of the redecorating work don't seem unreasonable but am i right in believing that despite this i shouldn't be liable for the full cost?
leeds77 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
Help!! Dispute over deposit! jellybabe1 Residential and Commercial Lettings 6 15th February 2007 20:36
Deposit Dispute spinningfish Residential and Commercial Lettings 6 19th January 2007 23:25
Deposit dispute shoe_junkie Residential and Commercial Lettings 6 8th December 2006 14:29
Deposit Dispute **SORTED** rigby44 Residential and Commercial Lettings 10 4th December 2006 11:44
Dispute - Regarding Amount Taken Of Our Deposit PAULLUISPASTOR Residential and Commercial Lettings 4 29th October 2006 23:01




Do your Internet search here:

The Consumer Action Group and The Bank Action Group are registered trademarks
Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road, London, NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.