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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Residential and Commercial Lettings

Residential and Commercial Lettings This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 20th August 2008, 15:22   #1 (permalink)
amit175
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Watch out, there are Claims Touts about!

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Join Date: Aug 2008
Posts: 2
amit175 Novitiate
Default Inventory checkout by landlord

Hi,

I recently ended my tenancy in a property managed by Grainger (a 'professional' residential management company). Two days before my end of tenancy, I wrote to my property manager (landlord) to arrange for inventory checkout on the day I was exiting. I got a reply back saying that the checkout clerk would call me in the following week & I would need to hand over the keys to him. I contacted the property manager over phone next week to check the progress on this. He mentioned that I hand over the keys to their approved letting agent. I returned the keys. When I called him again after 10 days, he mentioned that he had visited the property & that he would charge me £100 for cleaning. He pointed out four things that needed cleaning.

In our email interactions since then, he has been evading answering about the inventory checkout & why that did not happen. He is asking me £100 for inventory checkout. I have asked him bluntly whether this money is to pay for his visit to the property or the checkout clerk's, to which he is yet to reply.

Do I have the right to not pay him any money for the checkout inventory now that it is 12 days since my end of tenancy, & I have taken enough care to urge that the checkout inventory happens. Am I bound to accept the property manager's version of what is wrong with the property. Isn't it a risk for me to accept having an inventory checkout now, given that it has been 12 days since the keys are not with me & there are multiple holders of the keys (managing agent, landlord).

Regards,
Amit

Last edited by amit175; 21st August 2008 at 10:00. Reason: .
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Old 22nd August 2008, 23:36   #2 (permalink)
amit175
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Default Re: Inventory checkout by landlord

Please can someone reply to this. Should I challenge the landlord against not conducting the inventory checkout when it should have been?
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