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28th April 2008, 13:13
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#1 (permalink)
| | Basic Account Customer | Advice on letter to DCA? (re invalid rent arrears) hello all @ consumer forums, i'm hoping you can help me out with some advice.
the issues are these:
- i was a tenant of a property 2003/4
- the property was transferred to a new landlord in 2005
- they seemed to think i was still a tenant and are trying to collect for 20 months rent, 2005 to 2006
- it appears the original owner has no records to prove that my tenancy was terminated (and neither do i) though they wrote a letter in support that the balance of probabilities was that my tenancy was terminated as i stated; but the obligation presumably should be upon the new owner to prove that i *did* have tenancy rather than on me to prove that i didn't. the new owner has dismissed the letter from the old owner.
- in their most recent letter, they made a mistake (presumably) raising the amount quoted from £1130.37 to £11302.37 -- i accept that this was probably a clerical error, but can this mistake be used in my favour?
i want now to send a more strongly worded letter to the collection agency, and would like your advice on what i'm sending below. any particular laws that i can quote? should i send something to the company initiating the action too, or just the collection agency?
big thank you in advance! Quote:
Thank you for your letter of April 21, 2008.
I continue to dispute your claim for rent on the above address; I dispute that I was a tenant during the dates in question; and I dispute that I ever had a tenancy agreement with [company name]. I therefore do not acknowledge any debt to this company.
You have inexplicably increased the amount tenfold, to £11302.37, in your latest letter which renders your claim particularly egregious.
I have therefore consulted a solicitor and understand that it is you who are under obligation to prove such a tenancy agreement beyond reasonable doubt. I have had several phone calls with [name], of [company name], and requested evidence to support such a claim but he has refused to provide this, insisting that I prove the contrary.
I request once again that you provide this evidence. I require evidence of any process that [company name] followed to resolve this issue prior to appointing a collection agency. I also require information about how the claim amount has been calculated and the names and titles of those [company name] employees involved in the claim.
If I do not receive such evidence within 14 days of the date of this letter then I will presume that you have none and that you have no right to pursue me for this matter.
I have wasted many hours dealing with this spurious matter, taking valuable time away from directing my business.
I believe that [company name] and [collection agency name] have been negligent in pursuing this claim and regard the continuance of this as harassment. I have therefore reported this case to Consumer Direct London at the Office of Fair Trading.
I have initiated a complaint with [company name] regarding the manner in which this matter has been conducted.
I am also collating evidence of the time spent dealing with this in order to support a counter-claim should the need arise.
Yours sincerely, |
Last edited by chundle; 28th April 2008 at 17:02.
Reason: changed subject title
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28th April 2008, 13:49
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#2 (permalink)
| | Classic Account Customer | Re: letter advice: rent arrears / no tenancy? This would get better help if you request it gets moved to the letting section of the forum found here. http://www.consumeractiongroup.co.uk...cial-lettings/
Edit : Oh 200th post
Sorry my bad, on reading it again i see you want to deal with the DCA in regards to this matter.  |
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28th April 2008, 17:20
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#4 (permalink)
| | Site Team | Re: letter advice: rent arrears / no tenancy? Hi there
Im not sure that this thread is in the correct forum, the residential and lettings forum as suggested would offer a greater chance of recieving the reply you are looking for, therefore i am moving the thread to the residential forum
i will also rename the thread for you as requested
__________________ ........ Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.
I expect to be off-line for the next month or so at least
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME |
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28th April 2008, 23:38
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#6 (permalink)
| | Basic Account Customer | Re: Advice on letter to DCA? (re invalid rent arrears) thanks for the response aequitas.
(btw, importantly the tenancy was for a garage, not a residence)
1,2,3 yes, i can prove that i moved neighbourhood, though not to another town
4 no: since it's a garage, there were no neighbours
5. i can get this, but it's a bit of a hassle (it was originally a council property, and it is difficult to get this info out of their archive); but in any case, my main point is that it is the new owner that should provide evidence of my tenancy, not me who needs to prove that i didn't have tenancy.
thanks for any pointers. |
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