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Would you like to clean up your credit file? Check it out | | | | | | | Residential and Commercial Lettings This is the place for both Landlords and Tenants to discuss letting issues, and share experiences. | Welcome to The Consumer Action Group and The Bank Action Group
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28th November 2007, 12:57
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#2 (permalink)
| | Platinum Account Customer | Re: left property - awaiting to hear from landlord The TDS began in April 2007. If you took up the tenancy in May of this year, the deposit must have legally been protected in one of the three new tenancy deposit schemes. If the LL hasn't done this, then you are entitled through the complaints service to three times the original amount. When you took up the tenancy, you should have received paperwork through the post confirming that your deposit had been entered. Information about the TDS is provided here.
ARLA consider twenty-eight days a reasonable period in which to return a deposit. I would say that if you haven't heard within two weeks, start stepping up your approach. Do you have an address for the landlord? because you'll need it if you end up having to claim back your deposit through the courts.
Was an entry inventory conducted when you first moved in, detailing the condition of the property? Did you sign it and return it?
As for mail, the Post Office will redirect anything with your name on it to a new address for up to six months - you will have to contact the PO to set this up. It is a criminal offence for someone to open a letter addressed to someone else. I don't see why the LL would refuse to give you any mail that turned up, if you arranged to come and collect it...
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28th November 2007, 17:29
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#4 (permalink)
| | Platinum Account Customer | Re: left property - awaiting to hear from landlord From the Governmental website: How does deposit protection work in practice?
There are two types of scheme: a custodial scheme and an insurance-based scheme.
The landlord - not the tenant - has the option to choose whether to safeguard the deposit in the custodial scheme or in an insurance-based scheme. The names of the schemes, and their contact details can be found on the Who are running the schemes? page.
A landlord will have 14 days to safeguard a deposit from the day he receives it. The landlord will have to provide the tenant with certain information about the scheme safeguarding the deposit within that period. This information has been prescribed in secondary legislation and is set out on the Prescribed Information page.
To avoid disputes having to go to the courts, each scheme is supported by an alternative dispute resolution (ADR) service - although the use of this service is not compulsory. How can a tenant find out if his deposit has been protected?
When a tenant pays a deposit, he should ask his landlord this question: "How will my deposit be protected?" Within 14 days of the landlord receiving the deposit from the tenant (which could be in the form of cash, cheque, money transfer, etc), the landlord must provide the tenant with the information about the scheme providing the protection. The 14 days runs from the time the deposit is received, and not from when the funds are cleared. A tenant will be able to contact the scheme to find out if his deposit has been protected. What happens if a deposit has not been protected? - Unable to use 'notice only'
Currently, a landlord can obtain an order for possession of an assured shorthold tenancy (AST) at any point after the first six months of the tenancy providing any fixed term has expired and the landlord has given the tenant at least two months' written notice (under Section 21 of the Housing Act 198 . This is known as 'notice-only grounds".
However, under Tenancy Deposit Protection (TDP), the landlord is unable to serve the notice enabling him to regain possession of the property using the 'notice only grounds', if the deposit has not been safeguarded and the prescribed information has not been passed onto the tenant within 14 days of the landlord receiving the deposit. - Payment to the tenant
Tenants can make an application to a county court if they believe that their deposit is not being safeguarded or where they have not been given the prescribed information about the scheme in which the deposit is safeguarded within 14 days of the landlord receiving the deposit.
Where the court is satisfied that the landlord has failed to comply with these requirements, or the deposit is not being held in an authorised scheme, the court must either order the landlord within 14 days of the making of the order to repay the deposit; or order the landlord to pay the deposit to the custodial scheme administrator.
The court must also order the landlord to pay the tenant three times the deposit amount within 14 days of the making of the order. What if a tenant moves out of the rented property before realising that his deposit hasn't been protected?
The tenant will need to apply for a court order and if the court finds in favour of the tenant the court will order the landlord to repay the deposit amount to him.
In order to avoid this situation, tenants should make sure that their landlord has given them the prescribed information relating to the scheme that is safeguarding their deposit, and check that the deposit is safeguarded. |
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