It says in the contract that all repairs which have to be done, should be started or completed within 10 days of written complaint to the agency.
Thats now 2 and a half month ago.
The next point is that the landlady didnt sign the contract and none of her details are on the contract.
She canceld now her contract with the agency because of problems they had, and so we dont know where we are.
Because we didnt sign anything till now direct with the landlady.
We basically just wanna move out from here, cause its not secure, dumb is everywhere, its cold cause the windows doesnt close properly etc etc. the list is long...
we have a house where we could move, but the decision has to be made quickly... so we just wanna know... if we can move or not...
thanks a lot for the help

hakunamatata