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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Residential and Commercial Lettings

Residential and Commercial Lettings This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 25th June 2007, 03:10   #1 (permalink)
taz_in_2001
Basic Account Customer
Exclamation HA Repairs

My housing association won't let us get our own buildings insurance so I can only get contents.

My partner tripped over my son and cracked the 1st pane on the double glazing smallish kitchen window.

If we were able to have our own buildings insurance then I could claim quite easily for this due to accidental damage but as we can't they will charge me for the repair which in their terms is double what a normal guy would charge.

I haven't any money to pay for this to be fixed at the moment as I am struggling with debt and on VERY low income.

Where do I stand on this on this issue, I am already trying to pay off a charge of £70 to have my front door fixed (2 screws put back in *shakes head* my ex kicked it through after an argument over the children, the police filed charges and I have a crime number but they still charged me for fixing it

I am desperate, I have not told them about the window and they have a guy coming round soon checking the houses
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Old 26th June 2007, 01:18   #2 (permalink)
Aequitas
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Default Re: HA Repairs

It would be highly unusual for a short term tenant to take on responsibilty for building insurance.

You should inform the HA about the broken pane; it should be covered by their insurance, as indeed should the damage to the door - ask about that too, though it may be too late now to make a claim.
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Old 26th June 2007, 03:01   #3 (permalink)
taz_in_2001
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Default Re: HA Repairs

We have assured tenancys so we can live in these houses until the day we die if we like as long as we keep up to date with rent etc
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Old 26th June 2007, 12:27   #4 (permalink)
Aequitas
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Default Re: HA Repairs

Quote:
Originally Posted by taz_in_2001 View Post
We have assured tenancys so we can live in these houses until the day we die if we like as long as we keep up to date with rent etc
That may be the case, but you are not committed to it for life. Legally it is considered short term.

But the point is that when the accident happened, you did not have the insurance. Tell the HA and get them to claim.
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Old 26th June 2007, 20:15   #5 (permalink)
taz_in_2001
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Default Re: HA Repairs

Ho do I get them to claim, is there anything I can quote so they do not charge me ?
Thanks
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Old 26th June 2007, 22:12   #6 (permalink)
Aequitas
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Default Re: HA Repairs

What does your tenancy agreement say about who is responsible for the glass in the windows?
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