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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Royal Bank of Scotland > RBS and BOS Successes

RBS and BOS Successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 26th January 2007, 22:42   #1 (permalink)
telewest
Basic Account Customer
Default Telewest v RBS **WON**

edited

Last edited by telewest; 15th February 2007 at 21:47.
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Old 27th January 2007, 22:01   #2 (permalink)
HydraUK
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Default Re: Telewest v RBS

An auspicious start, hopefully! Nice one.

Lot's of branch staff not in management are very helpful, I mean they work for the pirates and I imagine that they are having a chuckle seeing the employers getting stung (well I would if I was them). Hence the helpfulness and the 'Oh don't bother about the tenner wink wink' attitude. lol
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Old 28th January 2007, 02:20   #3 (permalink)
T4FF
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Default Re: Telewest v RBS

Don't be surpised to see a historic statement charge on your bank account. What the branch say and what the bosses do are two different things.....

Might be being cynical but whose fault is that?
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Old 4th February 2007, 17:15   #4 (permalink)
telewest
Basic Account Customer
Default Re: Telewest v RBS

Edited

Last edited by telewest; 15th February 2007 at 21:47.
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Old 4th February 2007, 21:02   #5 (permalink)
T4FF
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Default Re: Telewest v RBS

hey tele, this thread should help you out, still stuck, ask away.

As for the address, I used the Customer Relations address which I don't know off the top of my head. You could check the contacts sticky at the top of the RBS forums or find it from contact us on RBS website.
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Old 6th February 2007, 02:40   #6 (permalink)
telewest
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Default Re: Telewest v RBS

Edited

Last edited by telewest; 15th February 2007 at 21:48.
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Old 6th February 2007, 03:31   #7 (permalink)
T4FF
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Default Re: Telewest v RBS

those calculations don't seem to add up.

Have you just added all your interest amounts up, or have you got that from the spreadsheet?

Your chargeable interest must be a small percentage of your charge amount - it could never be larger.
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Old 6th February 2007, 03:43   #8 (permalink)
telewest
Basic Account Customer
Default Re: Telewest v RBS

edite

Last edited by telewest; 15th February 2007 at 21:48.
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Old 6th February 2007, 09:05   #9 (permalink)
T4FF
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Default Re: Telewest v RBS

Quote:
Originally Posted by telewest View Post
Now as the claim won't go to court, so won't have the chance to add on the 8% Im better off using the compound interest rather than the statutory? JUst a bit hesitant as I rarely see posts not statutory
I would think if you claimed contractual interest it most definitely WILL go to court!
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Old 6th February 2007, 12:13   #10 (permalink)
HydraUK
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Default Re: Telewest v RBS

There's a thread somewhere I read in last couple days where the bank (not RBS tho I think) was defending contractual interest by saying an individual couldn't claim under the principles of mutuality and reciprocity..

I'm sorry but I'll be b*****d if I can find it now....I'm having that sort of week.

I'll keep looking
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Old 6th February 2007, 12:39   #11 (permalink)
telewest
Basic Account Customer
Default Re: Telewest v RBS

edited

Last edited by telewest; 15th February 2007 at 21:48.
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Old 6th February 2007, 12:45   #12 (permalink)
T4FF
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Default Re: Telewest v RBS

If it doesn't go to court though, you won't get that!
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Old 6th February 2007, 13:08   #13 (permalink)
telewest
Basic Account Customer
Default Re: Telewest v RBS

edited

Last edited by telewest; 15th February 2007 at 21:48.
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Old 6th February 2007, 13:53   #14 (permalink)
T4FF
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Default Re: Telewest v RBS

No not both.

You need to either decide to go up the normal route (ie stat 8%), most likely be settled early and receive no more than your charges, or go for compound, and more than likely go to court.

Think I'm confused now too......
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Old 6th February 2007, 14:02   #15 (permalink)
telewest
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Default Re: Telewest v RBS

edited

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Old 6th February 2007, 15:57   #16 (permalink)
HydraUK
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Default Re: Telewest v RBS

As T4FF says, you either claim the stat 8% which is awarded by the Judge at his discretion (but it seems they always do) AFTER judgement, which means if the bank settles before that (it seems THEY always do too) THEN YOU WON'T GET ANY INTEREST.

If you claim contractual, this gets added to the claim BEFORE you go to court and is more likely to get the bank defending...certainly attempting strikeout, so it will then come down to the strength of your argument.....
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Old 6th February 2007, 16:12   #17 (permalink)
telewest
Basic Account Customer
Default Re: Telewest v RBS

edited

Last edited by telewest; 15th February 2007 at 21:49.
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Old 6th February 2007, 16:47   #18 (permalink)
T4FF
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Default Re: Telewest v RBS

Quote:
Originally Posted by telewest View Post
Thks Hydra - was getting confused as the Prelim includes an addition of interest.
The interest referred to in the prelim is overdraft interest. I.e. the interest you get charged on a monthly basis for being overdrawn. Your able to claim back the percentage of interest that was accrued against your bank charges after your interest free overdraft is taken off.

For example......

OD £300
Int Free OD £100
Bank Charges £50
(Debit) Interest £10

Chargeable OD = £300-£100 = £200
Percentage of OD made up of charges = £50/£200 = 25%
Percentage of charges reclaimable = 25% of £10 = £2.50
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Old 6th February 2007, 16:51   #19 (permalink)
HydraUK
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