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Patricia Pearl - Small Claims Procedure - A Practical Guide
An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
£17.10 + £1 (P&P)

Lawpack - Small Claims Kit
Contains everything you need to sue your bank (or anyone else) including sample forms, instruction manual, templates, and an entire set of court forms in PDF format on CD Rom.
£10.99 + £1 (P&P)

Last Will and Testament Kit
Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.
£12.99 + £1 (P&P)

Fight a Motoring Ticket Kit
All the templates and documents that you need to challenge your speeding ticket, parking fine - with advice from one of the UK’s leading motor offence solicitors
£9.99 + £1 (P&P)


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Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.

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Old 5th November 2008, 16:21   #1 (permalink)
Basic Account Customer
 
Is your bank avoiding its debts
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Cagger since : Sep 2008
Posts: 20
-MyTravel- Novitiate
Default Manchester Met Problems

Just looking for a bit of advice on the Manchester Metro

I always buy a week pass or a ticket for every time i travel, bit about a week ago i didnt have my pass, but had £10 to buy my ticket, and the machine at the station i get on wasnt accepting notes (which is a regular occurence) so i thought i didnt have time to walk 20 mins to egt a pas from the shop or i would be late for work, so i got on the met with my £10 a thought if i get stopped i will just explain the situation and pay for my ticket, and halfway through my journey i got stopped, explained the situation and offered to pay my fare £2.50, to which the attendent, took my £10 didnt give me any change and gave me a reciept for my fare (which stated the fare is only £2.50) so i know its not much but surely she is not in the right to do that and not give me any change, as it doesnt state anywhere that its payment for a fixed penalty, it jsut states that they recieved payment for the fare, but then didnt give me my £7.50 change. So any tips on what i can write in the letter to claim my money back, i have copies of all my tickets and passes i usually buy.
Thanks
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Old 9th November 2008, 23:42   #2 (permalink)
Basic Account Customer
 
Is your bank avoiding its debts
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Cagger since : Jun 2006
Posts: 92
mc661 Novitiate
Default Re: Manchester Met Problems

Questions for you:

Do you remember....
time?
date?
location?
description of inspector?


Send a complaint letter to:
Metrolink House
Queen's Rd
Manchester
Greater Manchester
M8 0RY

Just write a letter saying what happened, where and when, also include the description of the inspector.
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