Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Would you like to clean up your credit file? Check it out | | | | | | | Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that. | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
8th August 2008, 19:32
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#3 (permalink)
| | Platinum Account Customer | Re: Train fine Agree with BW, TBH. If only for the obvious inconsistency in your post ... 'lost'. Not being harsh but if you were crossexamined in court or even by the police on such an obvious 'technicality' you'd be ripped to shreds. And that is how the rail company would view it as well ... changing story midway through. Doesn't look good. Quote: |
They have now written to her telling her that she has lost her appeal and that she has to pay a £20 fine. Surely this cannot be correct.
| Yes, it is right ... doesn't mean it is 'just' ... that's how it is. No pass, then conditions of travel were breached. It's not for the ticket collector to make excuses or make judgement calls. They get faced with this daily from people who DO doge fairs. So, to be fair ... on this occasion, just doing their job. Yes, I know that hurts ... but not a lot you can do. And they are 'right' in doing this. |
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8th August 2008, 21:27
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#5 (permalink)
| | Classic Account Customer | Re: Train fine Quote:
Originally Posted by woody1066 Sorry I slightly misled you on this one. She did lose her pass and did report it missing the same day. I have had exactly the same thing happen to me but I had just forgotten my pass. I emailed them a scan of my pass and the waived the fine. so they set a precedent | Even if they had set a precedent, which they haven't (they aren't a court); the cases are materially different - your partner could not prove she had a pass, only a bank statement showing she paid the train company a given amount on a given date. You could and did prove you had one.
For the sake of twenty pounds I'd pay the fine rather than risk criminal prosecution. |
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10th August 2008, 15:34
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#6 (permalink)
| | Basic Account Customer | Re: Train fine Hi As you will gather I am an inspector on the railways.
Your partner was Penalty Fared (PF) for failure to carry or failure to present a valid ticket.
The only reason that you won your appeal is because you claimed a lost season ticket and sent in a scan of this within 21 days.
The only thing that IPFAS will accept as proof of a season ticket is the actual season ticket scan which you sent in.
A bank statement is only proof you paid XXX.XX for something railway related, it is not proof of payment for a season ticket.
I would accept the £20, dont get any more, and think of it as an experince.
IPFAS do not set precedences, they work to a set of rules which are also available from IPFAS or on the DfT website. ( http://www.ircas.co.uk/docs/SRA%20-%...les%202002.pdf) and ( http://www.ircas.co.uk/docs/SRA%20-%...20Practice.pdf) also ( http://www.ircas.co.uk/docs/SRA%20-%...icy%202002.pdf) • Season-ticket left at home. We expect allowances to be made for season-ticket holders who, for one reason or another, fail to carry their season-ticket or photocard. The system
used by most operators is that a penalty fare notice will be issued, but no payment will be taken. On two occasions for each person in any 12-month period, the penalty fare will be
cancelled when the passenger appeals. Some operators have procedures for cancelling penalty fares notices without having to go through the appeals process and we want to encourage this. The instructions given to authorised collectors must explain what the authorised collector and the season-ticket holder must do in this situation. |
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NW11 7PE
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