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> Public transport (Trains, tubes and buses)

Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.


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Old 29th May 2008, 00:17   #1 (permalink)
k1mmie
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Default First Great Western Trains

My husband usually purchases a first class weekly ticket for all zones travel. This is because he got sick of standing up. However this particular week he didnt and the last day the ticket was valid, he was running late for his train and got on first class. An inspector asked why he had got on first class. He said it was out of habit and that the train was usually packed and just didnt think. The inspector asked what the cost of the weekly ticket was and he told him. He also asked the station he got off and where he was going. He then asked him to pay the £20 penalty fare to which my husband had to admit he had no means as he had left his wallet at home as he was running late. The inspector then escorted him off at the next station. This was not the station he was originally going to. (i.e. place of work). He was then left stranded with his ticket taken off him and no means of arriving at his destination. I had to drive for an hour and a half to pick him up. But by then it was not anywhere near his work and he had to miss a day at work and earnings.

The paperwork has come through from the court and whilst most of it is correct, it does not state that his ticket was taken from him. It states that my husband told him he was gettting off at the next stop but he had an all zone ticket and it was nowhere near where he needed to go. He gave no paperwork to my husband at all at the time. And that he was therefore stranded.

Any advice please on what to put on the court paperwork in defence.

Thank you.
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Old 29th May 2008, 15:05   #2 (permalink)
Esio Trot
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Default Re: First Great Western Trains

Quote:
Originally Posted by k1mmie View Post
My husband usually purchases a first class weekly ticket for all zones travel. This is because he got sick of standing up. However this particular week he didn't and the last day the ticket was valid, he was running late for his train and got on first class. An inspector asked why he had got on first class. He said it was out of habit and that the train was usually packed and just didn't think. The inspector asked what the cost of the weekly ticket was and he told him. He also asked the station he got off and where he was going. He then asked him to pay the £20 penalty fare to which my husband had to admit he had no means as he had left his wallet at home as he was running late. The inspector then escorted him off at the next station. This was not the station he was originally going to. (i.e. place of work). He was then left stranded with his ticket taken off him and no means of arriving at his destination. I had to drive for an hour and a half to pick him up. But by then it was not anywhere near his work and he had to miss a day at work and earnings.

The paperwork has come through from the court and whilst most of it is correct, it does not state that his ticket was taken from him. It states that my husband told him he was getting off at the next stop but he had an all zone ticket and it was nowhere near where he needed to go. He gave no paperwork to my husband at all at the time. And that he was therefore stranded.

Any advice please on what to put on the court paperwork in defence.

Thank you.
If you look at the court papers it will have an Allegation.

This will say something along the lines that he travelled without a valid ticket with the intention of avoiding payment contrary to Railway Bylaw xxxxx. It would be helpful if you could post the exact words.

Not having the means to pay for a ticket shows, at face value, a good measure of intent. You need to show that this is incorrect. How?

Hopefully you will have some expired tickets from previous weeks to show that it in normal for tickets to be bought. If not the tickets, credit card or bank statement debit entries for the weekly tickets being bought will suffice.

You could also provide a witness statement confirming that due to lateness, his wallet was left behind which contained every means he would normally have used for payment.

Your whole defence is to show that there was no intent to avoid payment, but on this day just an unfortunate series of events. What might have helped further was if you had already written in enclosing a cheque for the cost of the journey apologising for the oversight.
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Old 30th May 2008, 09:57   #3 (permalink)
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Default Re: First Great Western Trains

It states on the first page:

Did contravene Byelaw no 19 of the Railway Byelaws made under section 219 and schedule 20 of the Transport Act 2000, in that you remained in a seat, where a notice indicated that it was reserved for a first class ticket holder without a ticket entitling you to be in that seat.
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Old 30th May 2008, 10:00   #4 (permalink)
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Default Re: First Great Western Trains

Should he have been given any paperwork at the time? The inspector said at the end of the report that he asked if he wanted it read back but my husband said no (too embarrassed). That he signed the back of his book. - Once again should he have given him anything and he did not state in his report that my husband told him that he had no wallet and therefore would be stranded.
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Old 31st May 2008, 01:01   #5 (permalink)
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Default Re: First Great Western Trains

Hi k1mmie!

Please read the following link from an Independant National Rail Consumer Watchdog Group Website...
Passenger Focus - Advice and complaints - Frequently asked questions - The ticket office queue is so long I might miss my train. Do I have to buy a ticket?

Sometimes things in life just have to be taken on the chin.
Your husband has NO defence in the eyes of the law.
Without having a valid ticket, he was in effect, committing a trespass on Railway Property + was entitled to be evicted from the train.
A train ticket remains the property of the train operating company at ALL times btw.


...
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Old 31st May 2008, 01:17   #6 (permalink)
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Default Re: First Great Western Trains

At least it is a Railway Byelaw and not Sec. 5(5c) RRA Act 1889, with the Byelaw offences if found guilty it is not a recordable offence, unlike the RRA Act.

A railway employee who's job is to collect revenue is an authorised person, and therefore authorised to retain and remove a persons travel ticket, with or without reason. fact is fact, nothing can be done about that, although in his statement (the employees) he should of mentioned that fact that he retained the travel document.

The best advice I can offer is to attend court, explain what happened, and hope the judge is having a good day... sorry it is not the best news you most likely wanted to hear.

(RRA = Regulation of Railways Act 1889)
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Old 6th June 2008, 18:11   #7 (permalink)
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Default Re: First Great Western Trains

Thanks for any advice. Much appreciated. Hubby can't attend due to work comittments, however will plead guilty by post and will put his case across/ Hopefully they will not be to harsh. Would this carry a criminal record on his file as this would affect his job as he has to have security clearance and therefore criminal convictions would stop him from being able to continue working certain jobs.
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Old 6th June 2008, 19:26   #8 (permalink)
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Default Re: First Great Western Trains

Well pleading guilty by post is just what these people want, makes it easy for them, and saves them on costs, and will get the money awarded that is asked for, because no one is there to defend or argue the case.

Albeit, he was in the wrong, BUT don't make it easier for them by pleading guilty by post. attend the hearing, and put up a defense.
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Old 7th June 2008, 11:55   #9 (permalink)
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Default Re: First Great Western Trains

I know and agree with what you are saying Hobbie, however the trouble is he is self employed and cannot afford to miss a day of work. Hopefully the fine will be less than what he has earned for that day. Fingers crossed.
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Old 7th June 2008, 12:05   #10 (permalink)
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Default Re: First Great Western Trains

For Bye-Law 19 (Which I am going to assume what the rail company is claiming) the average fines are between £120 to £250, including costs, it all depends on the area and many other factors.

And if it is an undefended case, they can apply for it, and since no one is there to defend and argue the costs the magistrates will give them it.

I know your husbands personal circumstances mean he can't take the time off, but it would be very silly for him to not defend.

Good luck to him
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Old 7th June 2008, 14:40   #11 (permalink)
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Default Re: First Great Western Trains

Sorry, my knowledge of rail law is absolutely zero. But two things spring to mind:

- Could your husband not have just walked two carriages down and got into standard class? Surely an inspector would allow this?
- Your husband was offered the standard penalty fare - surely there is a timescale, other than "immediate", that this remains valid for? It seems incredibly harsh that just because he did not have his wallet with him, his fine increases from £20 to in excess of £100.
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Old 7th June 2008, 14:45   #12 (permalink)
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Default Re: First Great Western Trains

Quote:
Originally Posted by MrShed View Post
- Could your husband not have just walked two carriages down and got into standard class? Surely an inspector would allow this?
Yes he could of allowed this, but jobs worth springs to mind.

Quote:
Originally Posted by MrShed View Post
- Your husband was offered the standard penalty fare - surely there is a timescale, other than "immediate", that this remains valid for? It seems incredibly harsh that just because he did not have his wallet with him, his fine increases from £20 to in excess of £100.
Not all Train Operating Companies run a penalty fare system, the system needs to be registered before it can issue penalty fare notices.

The current system is, £20 or 3 x the fare which ever is greater, in which the penalty it to be paid within 14 days or appealed within 14 days from the date of issue.
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Old 7th June 2008, 14:47   #13 (permalink)
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Default Re: First Great Western Trains

In that case is that not a possible defence? The penalty fare was offered, but the 14 days timescale was neither mentioned, not could the OP have ever adhered to it, having received nothing in writing?
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Old 7th June 2008, 15:00   #14 (permalink)
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Default Re: First Great Western Trains

Correct.
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Old 7th June 2008, 15:04   #15 (permalink)
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Default Re: First Great Western Trains

Woohoo I'm not as dumb as I thought
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Old 7th June 2008, 17:02   #16 (permalink)
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Default Re: First Great Western Trains

Quote:
Originally Posted by MrShed View Post
Sorry, my knowledge of rail law is absolutely zero. But two things spring to mind:

- Could your husband not have just walked two carriages down and got into standard class? Surely an inspector would allow this?
- Your husband was offered the standard penalty fare - surely there is a timescale, other than "immediate", that this remains valid for? It seems incredibly harsh that just because he did not have his wallet with him, his fine increases from £20 to in excess of £100.
Methinks that U have missed the point that the Railway Bylaws make MrShed.
It is a clear offence to NOT have a valid ticket for travel BEFORE U board a train (...subject to the exceptions stated many times elsewhere).
The Penalty Fare Charge is a completely separate issue + should NOT be confused with the absolute offence that the OP's Hubby was/is charged with.

First Great Western Trains

The Op's Hubby was entitled to be ejected form Railway Property...+ also be Fined.
The OP has stated that her Hubby will NOT wish to have a day off from work to attend Court.
By pleading guilty BEFORE the Court Hearing, any Fine + Costs so imposed, will be LESS than if it was unsuccessfully Defended.

Therefore the correct advice is to take the 'hit', plead guilty by letter...+ learn to have a valid ticket BEFORE boarding a Train in future...




Quote:
Originally Posted by Hobbie View Post
Yes he could of allowed this, but jobs worth springs to mind...
I refer U to the fact that the OP's Hubby was attempting to gain a pecuniary advantage
...This is against the law + should NOT be condoned...
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