consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
> Public transport (Trains, tubes and buses)

Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 26th March 2008, 15:36   #101 (permalink)
Mr. Kipling
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2007
Posts: 47
Mr. Kipling Novitiate
Default Re: Penalty Charges on Trains

Quote:
Originally Posted by MilkTrayMan View Post
Totally irrelevant!!!

A Passenger has a duty to have in his /her possession, a valid ticket for his/her entire journey BEFORE he/she boards a train.

The ONLY exception to this would be if he/she boarded at a station where ticket purchases are unavailable...i.e NO ticket office/ticket issuing machine.

If this is the case, it is the passengers responsibility to obtain a valid ticket at THEIR 1st reasonable opportunity...i.e From an onboard Train Manager/Guard etc, or at a suitable Ticket Office, either at their destination, or preferably, whilst changing trains en route.

Whilst acknowledging that it is quite possible to 'ARRIVE' at a Penalty Fare Station, from a NON-Penalty Fare Station, the passenger has usually had the chance of obtaining a valid ticket + so your initial statement does NOT hold true.

...Unless U are inferring that U are personally aware of a Penalty Fare Station that has NO signage to this effect??...
I`ve had that happen before, got on the train at one of several `chav halts` (I call them that cos chavs hang around there, damage all the ticket machines and generally cause trouble - that stretch of line is referred to as `Bomb Alley`) and went up to the guard who then went to issue the ticket and his ticket machine screwed up (it was one of those old square ones with all the buttons where you had to know all the station numbers) cos of the battery pack. On another occasion he`d run out of ticket roll and had no spare. Luckily he walked past while I was explaining to the ticket inspector so I could get a ticket. IMHO there`s no need for anyone to be a jobsworth if there`s a reaonable explanation (and proof) then there`s no reason not to be able to buy a ticket at the destination.

They have ticket offices on the platforms or inside the barriers at Brighton and London for that reason. I don`t condone travelling with no ticket, but I still think going back to the old days when every station had ticket inspectors and your ticket would be clipped on every train and at the entrance and exit to every station would be better, along with the old type pink tickets and proper facilities at every station (but then, I`d favour a return to proper, loco hauled trains rather than the rubbish we have to put up with these days)
Mr. Kipling is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th April 2008, 22:42   #102 (permalink)
LodgeD87
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2008
Posts: 8
LodgeD87 Novitiate
Default Re: Penalty Charges on Trains

I am currently a train conductor/guard for a company in the North. We are the biggest in the north and mainly operate urban services. Stoppers!

As milktrayman States:

It is a legal requirement to purchase a valid ticket to travel Before YOU BOARD A TRAIN at a station where ticket Facilities are available.
Out of hours (when the booking office is closed) it is acceptable to board the train and catch the Guard at the first opportunity.

Many people think it is our job to come and get the fare from you. This is not the case. As stated in the Railway bye-laws, you are to approach us. So in effect we could sit on our arses and let you form a que.

As a courtesy we dont. As people have said. You can guarantee that 99% of people are either trying to avoid paying, or couldn't be arsed to get it from the ticket office, either turning up late for their train or not wanting to que up. So it makes it hard to judge who is genuine.

Up North, we dont operate a penalty fare scheme. Instead if you join the train where ticket facilities are available and are working, you will not be entitled to any railcard discounts or Cheap Day Fares.

If you refuse to pay the fare requested, usually the full STANDARD RATE, you will be asked to provide your details, and in some cases an UNPAID FARES NOTICE, could be issued. (Genuine Circumstances).

If your details are found to be incorrect and you were avoiding the fare in the first place you would be reported and asked to leave the train. Many people refuse this also and end up being removed by BTP.

At this point our own prosecutions department will prosecute, ie for fare evasion, verbal abuse etc and a £2.40 fare ends up in being a £269 fine and a criminal record. We prosecute on a daily basis and i can assure you the outcome is the same.

Hope this sheds some light on the situation.
LodgeD87 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd June 2008, 20:48   #103 (permalink)
TideTurner
Platinum Account Customer
 
TideTurner's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,461
TideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informative
Default Re: Penalty Charges on Trains

Quote:
Originally Posted by LodgeD87 View Post
It is a legal requirement to purchase a valid ticket to travel Before YOU BOARD A TRAIN at a station where ticket Facilities are available.
Lodge, what would be the position where someboby attempted to purchase a ticket with a £20 note from the ticket office, and were told that they did not have change? Also, what is the minimum age for applying a penalty?
TideTurner is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd June 2008, 21:22   #104 (permalink)
JOSH_IOU
Platinum Account Customer
 
JOSH_IOU's Avatar
Default Re: Penalty Charges on Trains

Welcome to the real world Milky Tray Man.

If they really wanted to enforce train tickets for every passenger then there would be ticket inspectors at the Turnstiles.(all the time the trains operate)

There is a way you can claim back a penalty charge however I am not aware it has been tried on train tickets. I guess this could still work. Have a look at my thread.

Have you Been given a train fine? (reclaim the right)
JOSH_IOU is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd June 2008, 23:00   #105 (permalink)
TideTurner
Platinum Account Customer
 
TideTurner's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,461
TideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informative
Default Re: Penalty Charges on Trains

Josh,

I posted this a long, long time ago. And yes, it will make several organisations go away, but I suspect it is because rather than spend £2000.00 on a Lawyer that understands it to gain a £20.00 peenalty fee, they give up the ghost.

The Metric Martyrs did however take full advantage of its content, and as the matter I am talking about concerns my 13 year old neice and her 12 year old friend, I will reserve this until round 2.

At the moment I'm after the details of current legislation or bye-laws which affect rail users and the application of penalties.

Anybody know what regulations I should be looking at?

Tide
TideTurner is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd June 2008, 23:09   #106 (permalink)
JOSH_IOU
Platinum Account Customer
 
JOSH_IOU's Avatar
Default Re: Penalty Charges on Trains

My applogise.

I was reading your post on another thread and this thread at the same time.
Well you no how it is when you thread hop.


I will have a look for the relevant bye laws for you for the mistake.

JOSH_IOU is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd June 2008, 23:11   #107 (permalink)
JOSH_IOU
Platinum Account Customer
 
JOSH_IOU's Avatar
Default Re: Penalty Charges on Trains

Try this site Tide.

Department for Transport - Regulations and byelaws

(good old google)
JOSH_IOU is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th June 2008, 02:05   #108 (permalink)
TideTurner
Platinum Account Customer
 
TideTurner's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,461
TideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informative
Default Re: Penalty Charges on Trains

Many thanks Josh,

I believe the info I need is from the Transport Act 2000

S17. Compulsory Ticket Areas

(1) No person shall enter a compulsory ticket area on the railway unless he has with with him a valid ticket.

(2) A person shall hand over his ticket for inspection and verification of validity when asked to do so by an authorised person.

(3) No person shall be in breach of Byelaw 17(1) or 17(2) if:

(i) there were no facilities in working order for the issue or validation of any ticket at the time when, and the station where, he began his journey.

(ii) there was a notice at the station where he began his journey permitting journeys to be started without a valid ticket; or

(iii)an authorised person gave him permission to travel without a valid ticket.

S18. Ticketless travel in non-compulsory ticket areas

(1) In any area not designated as a compulsory ticket area, no person shall enter any train for the purpose of travelling on the railway unless he has with him a valid ticket entitling him to travel.

(2) A person shall hand over his ticket for inspection and verification of validity when asked to do so by an authorised person.

(3) No person shall be in breach of Byelaw 18(1) or 18(2) if:

(i) there were no facilities in working order for the issue or validation of any ticket at the time when, and the station where, he began his journey.

(ii) there was a notice at the station where he began his journey permitting journeys to be started without a valid ticket; or

(iii)an authorised person gave him permission to travel without a valid ticket.

S17(3)(i) should do the job, together with any intimidation given. My 13 year old Niece was reduced to tears and had a genuine reason for not having a ticket.

All the best

Tide

Last edited by TideTurner; 4th June 2008 at 17:06. Reason: Highlight relevant sections
TideTurner is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th June 2008, 11:16   #109 (permalink)
MilkTrayMan
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Nov 2006
Posts: 5,010
MilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan AuthoritativeMilkTrayMan Authoritative
Default Re: Penalty Charges on Trains

Quote:
Originally Posted by JOSH_IOU View Post
Welcome to the real world Milky Tray Man.
Why thank U JOSH IOU, for your generous warm greetings...




Quote:
Originally Posted by JOSH_IOU View Post
If they really wanted to enforce train tickets for every passenger then there would be ticket inspectors at the Turnstiles.(all the time the trains operate)
Could U NOT imagine by how much fares would have to rise, to compensate for the increase in the wages bill??...




Quote:
Originally Posted by JOSH_IOU View Post
There is a way you can claim back a penalty charge however I am not aware it has been tried on train tickets. I guess this could still work. Have a look at my thread.

Have you Been given a train fine? (reclaim the right)
I am quite sure that U will fare quite admirally, without me telling U over + over again what the law states regarding Penalty Fares pertaining to Railways...


...
MilkTrayMan is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th June 2008, 16:04   #110 (permalink)
JOSH_IOU
Platinum Account Customer
 
JOSH_IOU's Avatar
Default Re: Penalty Charges on Trains

Claim for stress and anxiety after the court case has finished. Tied.

If you put your point across to the judge like that "if" it actually gets that far then your in for a massive winning chance.
JOSH_IOU is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th June 2008, 19:23   #111 (permalink)
TideTurner
Platinum Account Customer
 
TideTurner's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,461
TideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informative
Default Re: Penalty Charges on Trains

Quote:
Originally Posted by JOSH_IOU View Post
Claim for stress and anxiety after the court case has finished. Tied.

If you put your point across to the judge like that "if" it actually gets that far then your in for a massive winning chance.
Thanks Josh, I already did. The word STRESS seems to spook them. I have included this in previous letters, which places them in a 'risk' situation. £20 fine - £75,000 claim.

LodgeD87, any chance of a reply to my recent post?
TideTurner is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 4th June 2008, 19:27   #112 (permalink)
JOSH_IOU
Platinum Account Customer
 
JOSH_IOU's Avatar
Default Re: Penalty Charges on Trains

Yes I would imagine any one claiming for stress would get a simmilar response from any defendant.

Not only are you claiming an unspecified amunt of dosh you are in effect counterclaiming that they are in the wrong and not you.

Any one who thinks they are following the law and are faced with this would infact be a little edgey on responding to such a claim. If they no what they are doing.
JOSH_IOU is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
SW Trains unfair charge lesterm General Consumer Issues 16 3rd June 2008 21:24
Lloyds claims default charges are not classed as penalty charges gusto Lloyds Bank 4 11th June 2007 16:23
Lloyds TSB wrote me to say default charges are not penalty charges gusto Welcome to the Consumer Forums 3 11th June 2007 14:11
Penalty Charges zak_allen Welcome to the Consumer Forums 1 25th September 2006 19:53
NTL Late Penalty Charges & No DD Penalty Fee adamski Other Institutions 9 8th June 2006 21:48




Do your Internet search here:

The Consumer Action Group and The Bank Action Group are registered trademarks
Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road, London, NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.