Consumer Action Group envelope labels
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Would you like to clean up your credit file? Check it out | | | | | | | Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that. | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
26th March 2008, 15:36
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#101 (permalink)
| | Basic Account Customer | Re: Penalty Charges on Trains Quote:
Originally Posted by MilkTrayMan Totally irrelevant!!! A Passenger has a duty to have in his /her possession, a valid ticket for his/her entire journey BEFORE he/she boards a train. The ONLY exception to this would be if he/she boarded at a station where ticket purchases are unavailable...i.e NO ticket office/ticket issuing machine. If this is the case, it is the passengers responsibility to obtain a valid ticket at THEIR 1st reasonable opportunity...i.e From an onboard Train Manager/Guard etc, or at a suitable Ticket Office, either at their destination, or preferably, whilst changing trains en route. Whilst acknowledging that it is quite possible to 'ARRIVE' at a Penalty Fare Station, from a NON-Penalty Fare Station, the passenger has usually had the chance of obtaining a valid ticket + so your initial statement does NOT hold true. ...Unless U are inferring that U are personally aware of a Penalty Fare Station that has NO signage to this effect??... | I`ve had that happen before, got on the train at one of several `chav halts` (I call them that cos chavs hang around there, damage all the ticket machines and generally cause trouble - that stretch of line is referred to as `Bomb Alley`) and went up to the guard who then went to issue the ticket and his ticket machine screwed up (it was one of those old square ones with all the buttons where you had to know all the station numbers) cos of the battery pack. On another occasion he`d run out of ticket roll and had no spare. Luckily he walked past while I was explaining to the ticket inspector so I could get a ticket. IMHO there`s no need for anyone to be a jobsworth if there`s a reaonable explanation (and proof) then there`s no reason not to be able to buy a ticket at the destination.
They have ticket offices on the platforms or inside the barriers at Brighton and London for that reason. I don`t condone travelling with no ticket, but I still think going back to the old days when every station had ticket inspectors and your ticket would be clipped on every train and at the entrance and exit to every station would be better, along with the old type pink tickets and proper facilities at every station (but then, I`d favour a return to proper, loco hauled trains rather than the rubbish we have to put up with these days) |
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10th April 2008, 22:42
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#102 (permalink)
| | Basic Account Customer | Re: Penalty Charges on Trains I am currently a train conductor/guard for a company in the North. We are the biggest in the north and mainly operate urban services. Stoppers!
As milktrayman States:
It is a legal requirement to purchase a valid ticket to travel Before YOU BOARD A TRAIN at a station where ticket Facilities are available.
Out of hours (when the booking office is closed) it is acceptable to board the train and catch the Guard at the first opportunity.
Many people think it is our job to come and get the fare from you. This is not the case. As stated in the Railway bye-laws, you are to approach us. So in effect we could sit on our arses and let you form a que.
As a courtesy we dont. As people have said. You can guarantee that 99% of people are either trying to avoid paying, or couldn't be arsed to get it from the ticket office, either turning up late for their train or not wanting to que up. So it makes it hard to judge who is genuine.
Up North, we dont operate a penalty fare scheme. Instead if you join the train where ticket facilities are available and are working, you will not be entitled to any railcard discounts or Cheap Day Fares.
If you refuse to pay the fare requested, usually the full STANDARD RATE, you will be asked to provide your details, and in some cases an UNPAID FARES NOTICE, could be issued. (Genuine Circumstances).
If your details are found to be incorrect and you were avoiding the fare in the first place you would be reported and asked to leave the train. Many people refuse this also and end up being removed by BTP.
At this point our own prosecutions department will prosecute, ie for fare evasion, verbal abuse etc and a £2.40 fare ends up in being a £269 fine and a criminal record. We prosecute on a daily basis and i can assure you the outcome is the same.
Hope this sheds some light on the situation.  |
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3rd June 2008, 20:48
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#103 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains Quote:
Originally Posted by LodgeD87 It is a legal requirement to purchase a valid ticket to travel Before YOU BOARD A TRAIN at a station where ticket Facilities are available. | Lodge, what would be the position where someboby attempted to purchase a ticket with a £20 note from the ticket office, and were told that they did not have change? Also, what is the minimum age for applying a penalty? |
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3rd June 2008, 21:22
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#104 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains Welcome to the real world Milky Tray Man.
If they really wanted to enforce train tickets for every passenger then there would be ticket inspectors at the Turnstiles.(all the time the trains operate)
There is a way you can claim back a penalty charge however I am not aware it has been tried on train tickets. I guess this could still work. Have a look at my thread. Have you Been given a train fine? (reclaim the right) |
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3rd June 2008, 23:09
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#106 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains My applogise.
I was reading your post on another thread and this thread at the same time.
Well you no how it is when you thread hop.
I will have a look for the relevant bye laws for you for the mistake.  |
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4th June 2008, 02:05
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#108 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains Many thanks Josh,
I believe the info I need is from the Transport Act 2000 S17. Compulsory Ticket Areas (1) No person shall enter a compulsory ticket area on the railway unless he has with with him a valid ticket. (2) A person shall hand over his ticket for inspection and verification of validity when asked to do so by an authorised person. (3) No person shall be in breach of Byelaw 17(1) or 17(2) if: (i) there were no facilities in working order for the issue or validation of any ticket at the time when, and the station where, he began his journey. (ii) there was a notice at the station where he began his journey permitting journeys to be started without a valid ticket; or (iii)an authorised person gave him permission to travel without a valid ticket. S18. Ticketless travel in non-compulsory ticket areas (1) In any area not designated as a compulsory ticket area, no person shall enter any train for the purpose of travelling on the railway unless he has with him a valid ticket entitling him to travel. (2) A person shall hand over his ticket for inspection and verification of validity when asked to do so by an authorised person. (3) No person shall be in breach of Byelaw 18(1) or 18(2) if: (i) there were no facilities in working order for the issue or validation of any ticket at the time when, and the station where, he began his journey. (ii) there was a notice at the station where he began his journey permitting journeys to be started without a valid ticket; or (iii)an authorised person gave him permission to travel without a valid ticket.
S17(3)(i) should do the job, together with any intimidation given. My 13 year old Niece was reduced to tears and had a genuine reason for not having a ticket.
All the best
Tide
Last edited by TideTurner; 4th June 2008 at 17:06.
Reason: Highlight relevant sections
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4th June 2008, 11:16
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#109 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains Quote:
Originally Posted by JOSH_IOU Welcome to the real world Milky Tray Man. | Why thank U JOSH IOU, for your generous warm greetings... Quote:
Originally Posted by JOSH_IOU If they really wanted to enforce train tickets for every passenger then there would be ticket inspectors at the Turnstiles.(all the time the trains operate) | Could U NOT imagine by how much fares would have to rise, to compensate for the increase in the wages bill??... Quote:
Originally Posted by JOSH_IOU | I am quite sure that U will fare quite admirally, without me telling U over + over again what the law states regarding Penalty Fares pertaining to Railways... ... |
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4th June 2008, 19:23
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#111 (permalink)
| | Platinum Account Customer | Re: Penalty Charges on Trains Quote:
Originally Posted by JOSH_IOU Claim for stress and anxiety after the court case has finished. Tied.
If you put your point across to the judge like that "if" it actually gets that far then your in for a massive winning chance. | Thanks Josh, I already did. The word STRESS seems to spook them. I have included this in previous letters, which places them in a 'risk' situation. £20 fine - £75,000 claim.
LodgeD87, any chance of a reply to my recent post? |
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