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> Public transport (Trains, tubes and buses)

Public transport (Trains, tubes and buses) Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.


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Old 23rd September 2007, 09:52   #1 (permalink)
Pedro83
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Default Train Penalty Fares - Account debited too early

On 10th August I was fined £20 by Central Trains for travelling without a ticket. The Ticket Inspector informed me that I had 21 days to appeal (which I did, unsuccessfully!) and that if I paid by card, the money would not be debited from my account untill the 21 days was up. However, the money was debited on the 22nd August, nine days early.

Does any know if they are allowed to do this, and if not how am I entitled to my £20 back?
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Old 23rd September 2007, 19:51   #2 (permalink)
HSBCrusher
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Default Re: Train Penalty Fares - Account debited too early

I think you should have had a ticket

They should have taken the money when they said it was going to be, but you owed the £20, and the 21 days are long gone now. At the very best you might have been refunded just to pay again 9 days later...

Chalk this one up... make sure you have a valid ticket next time.
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Old 23rd September 2007, 22:17   #3 (permalink)
Pedro83
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Default Re: Train Penalty Fares - Account debited too early

[quote=HSBCrusher;1144827]I think you should have had a ticket
quote]


True, and I'm not gonna argue against that. What annoyed was that by taking the monkey out of my account early, I could have been facing a charge from the bank for going overdrawn had my overdraft not been authorised. Can I claim back the interest charged by the bank for this overdrawal? Had they taken the money out when they said they would I would've had the funds!
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Old 23rd September 2007, 22:43   #4 (permalink)
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Default Re: Train Penalty Fares - Account debited too early

did you get a charge?
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Old 24th September 2007, 08:51   #5 (permalink)
Pedro83
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Default Re: Train Penalty Fares - Account debited too early

Quote:
Originally Posted by HSBCrusher View Post
did you get a charge?
Only a small amount of interest for going overdrawm, but surely thats not the point?
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Old 24th September 2007, 11:39   #6 (permalink)
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Default Re: Train Penalty Fares - Account debited too early

Quote:
Originally Posted by Pedro83 View Post
Only a small amount of interest for going overdrawm, but surely thats not the point?
They should have debited your card at the right time, but you have suffered no loss as such, maybe 10p interest possibly. I cant see that you can do much other than complain about it and get an apology. I dont think you will not get your £20 back.
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